I am professional with a background in social services. During my 15 year tenure in human services, coupled with my educational background in journalism, I acquired skills in documenting,interviewing, verifying and researching, My secondary position at the agency was as the hearing officer. I have keen analytical abilities, excellent policy interpretation and customer service skills. I am fairly new to the freelance platform, as I have only exercised my writing,editing and proofreading skills in minor jobs. I edited and proofread five published poetry books for a local author, and I have written several resumes that landed jobs for those clients.