Writing – articles, newsletters, news releases. Editing – articles, newsletters news releases, books, any kind of copy.
The First Citizens National Bank
June, 2003 – December 2012
Marketing and Collections Manager handling all aspects of marketing and collections for a small, community bank in Upper Sandusky, Ohio. Liaison for Business Development Team; member and liaison for Hoopla! Team (dedicated to changing and maintaining bank culture of unparalleled customer service and employee enthusiasm for their work and home lives).
Additional: Editor of weekly employee newsletter; responsible for news releases and ad copy as well as motivational and instructional material for employees and customers.
August 1994 – November 2004
Staff Writer. Part-time, self-directed, mostly from home. Handled most news stories as well as frequent feature articles on everything from new businesses to archaeology and political (in-county) issues.
Ford Motor Credit Company
June 1984 – February 1995
Customer Service Representative – collections when full time, collections and training new personnel when part-time. Maintained excellent delinquency percentages.
Ohio Dominican College/University
Bachelors Degree, 2013
Currently in the Masters of Liberal Studies program.
Communication, both oral and written. Tutoring. Familiarity and skill with Microsoft products (Word, Excel, Publisher) as well as Quark.
Homeschooled four children, two of whom later attended online schools, including OHVA.
Collections: excellent track record in collection and resolution of delinquency problems.
Ability to see the larger picture while considering all aspects and points of view and to communicate effectively those points of view to others. Other skills: math, reason, creativity, working well under pressure as well as when self-directed, and ability to handle multiple projects and deadlines, while bringing each in on time.