Balsam B Ali
7030 Walker Ave.
Home: (469) 223-6000
OBJECTIVE: Seeking a position that will utilize my skills and second language in a people-oriented organization through the federal government to achieve my goals.
Call Center Specialist 08/11- 12/12
Employer: Allstate Insurance Company
7800 O street, Lincoln, NE
Insured customers and agents understood their life insurance policies, customer service, took payments over the phone. Understood and studied different types of life insurances offered by company.
University of Nebraska-Lincoln –December 2010
B.A. Degree, Journalism and Mass Communications- GPA: 3.1
PC and Macintosh Operating Systems, Microsoft Office, Outlook, SharePoint, Internet, Adobe,Video editing, photography,Adobe
Fluent in Arabic: reading and writing
Special Olympics Documentation Team:2010, Lincoln, Nebraska
Visual literacy class: Japan 2010