19 Buller Cresent, Manurewa, Auckland, New Zealand.
Objective: To Become an Efficient Customer Service Provider.
Summary of Employment: 14/05/2006 – 28/01/2011
Customer Service Representative/2IC
I am a hard working individual who is always looking for challenges in life and is always interested in learning new things. I am always ready for work and I always give my full attention to detail and any given task. I’m not afraid to ask for help if in a situation I’m stuck. I love to meet new faces and I’m great at making friends.
Countdown Auckland Airport
Assist customers with their needs: This includes:
-Advising customers on promotional products
-Updating Changes to customer accounts.
-Upgrading tickets and "ants plan".
-Phone based communicating with customers.
-Receiving day to day stock from suppliers.
-Entering data into the computers and "RF" guns.
-Receiving orders via phone from customers who are based at Great Barrier Island.
General Information: This includes:
-Provide information about plans and products available to customers and the overall procedure in getting them.
-Covering other stations such as liquor departments and chill foods.
January 2003-2005: Papatoetoe Intermediate School.
January 2005-2009: Papatoetoe High school.
February 2011-To date: Unitec Mount Albert.
-Merit Certificates in Maths and Science.
-NCEA Level 1 and 2 Certificates.
-High school graduate certificate
-MIT Certificate in Introductory Technology Skills.
-Bunge Certificate. (Auckland Habour Bridge)
-Reading- Aviation magazines
-Internet- blogs about upcoming aircraft
-Working on cars
-Learning about new technologies and how to use them.
-Practice martial arts
Dry Goods Manager