14 COOK AVE RUSSELL ISLAND QLD 4184
I am a highly motivated ,enthusiastic worker with a friendly nature and good work ethic .I aim to exceed people expectations and provide a service of the highest quality .I maintain a positive outlook, adapting to new situations when needed , and enjoy working as a team member or as an individual.
Excellent communication skills, advanced skills in reception and reservations duties, computer literacy high level. Posses a high level of maturity , confident dealing with customer relations at all levels, ability to work autonomously .Experience operating a telephone switchboard, cash handling , reservations, check in , check out, food handling, storage of equipment, accounts reconciliation. Able to prioritise workload and make sure that all enquires are deal with promptly.
Excellent ability to communicate and deal with children in all environments.
Unirea Language College , Brasov ,Romania 1998
Hospitality Diploma ,Romania 1998-1999
Certificate III Education Support The Bremer Institute of TAFE 2010
2010- present Teacher’s Aide/ Library Assistant Russell Island State School , Russell Island
2006-2008 Front Desk Receptionist Hyatt Regency Sanctuary Cove , Gold Coast
2004-2006 Front Desk Receptionist Sea world Nara Resort ,Gold Coast
2000-2003 Senior Receptionist Norwegian Cruise Line Miami, Florida ,USA.
Volunteer Blue Care .
Andrew Ashdown - Front Office Manager ,Hyatt Regency Sanctuary Cove , 07 55301234
David Anderson -Principal Russell Island State School 0734009333
References Available Upon Request