4030 Bells Chapel Road
Greenville, NC 27858
I am seeking an Administrative Support position, which will allow growth within the company
Administrative Associate - East Carolina University - Department of Psychology
From September 2005 to Present
Duties include : Answering multi-line phone, processing of travel vouchers, registering of students, sorting and distribution of mail, assigning of conference rooms, ordering office supplies, running budget queries, preparing and entry of invoices for payment, Basic repair of audio /visual equipment, entry and follow-up of work orders for repair to classrooms or offices, grant administration and payroll reconciliation.
Customer Service Representative - Kelly Services
From November 2004 to August 2005
Answer multi-line phones for pharmacy management company, issued system overrides, performed prescription cost calculations, verified insurance coverage.
Personal Budget Consultant - C Allen Enterprise
From: February 2004 - October 2004
Review and/or set up personal budgets for low to middle income families, identify excessive spending habits and design a plan to reduce debt base.
Sr. Billing Analyst, Thomson Financial / Securities Data Company
From: March 1998 To January 2004
Review and process contracts, credits and adjustments, verify monthly billing totals for accuracy and consistency. Maintain, manage and create programs to meet client invoice specifications. Posting of monthly invoices to Accounts Receivable for collection
Create monthly reports for sales and finance team, prepare monthly Sales tax and Revenue Allocation Reports
Clerk, Ready Temporaries
From: July 1997 To: March 1998
Duties included answering phones, account reconciliation, and data entry and verification.
Clerk, Olsten Temporaries
From: March, 1997 To: June, 1997
Duties ranged from sorting of incoming mail to phone coverage.
Group Leader/Asst. Supervisor, Prudential GIB Laboratories
From: January 1996 To: February 1997
Supervise staff of 10 on proper preparation of specimens for testing. Produce detail production reports and work with staff to improve their production. Input and verify results of test and provide quality control on inputted data.
Clerk, ExCorp Temporary
From: June 1994 To January 1996
General clerical work ranging from sorting of mail, stuffing envelopes, and typing memo.
Kean College of New Jersey – June 1980 – May 1982
Major: Management Science/Accounting, GPA: 2.5
Essex College of Business – October 1983 – January 1984
SQL programming - Create and produce reports to client specifications. Create and modify complex billing and invoicing programs.
Microsoft Access - Create and modify databases. Create and link database programs to operate via existing platforms. Design or modify existing reports and system macros to work within existing platforms.
Microsoft Excel - Create and modify complex spreadsheet for commission tracking. Design spreadsheet to feed data into additional billing programs.
Microsoft Word - Design and type correspondence, create merge mail letters, design flyers.
Microsoft PowerPoint – Create and modify presentations for marketing.