Michael McRoy

Freelance Blog Writer & Creative Writer

1394
Location:United States
Profile:https://www.freelanced.com/michaelmcroy
0
Kudos
3.5
2 Skills
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Rate/Hr
Education
University Of Kansas (Lawrence, KS) 2006-2008
Degree: Bachelor of General Studies in Public Administration concentration in Communication

Baker University (Baldwin City, KS)
Degree: Master’s in Business Administration 2009-2011
Skills
Strong analytical/reasoning Contract negotiation
Strong organizational and planning skills Account management and development
Strong written and oral communication Ability to develop and sustain agent/client relationship
Proven management and leadership ability Effective customer service skills
Proven ability to learn quickly Proven ability to train others
Conflict resolution

Experience
IKON Office Solutions, Inc. (Account Executive) 2009-2010
• Market and sell IKON product hardware and software solutions
• Develop and maintain an 800-account territory through conflict resolution and TQM techniques
• Prospect for new business through contact of C level clients, cold calling and other techniques
• Maintain detailed activity logs of customer accounts, daily updates and record notes of calls, including products discussed, key issues and concerns addressed, sales aids utilized, and other key information
• Communicate territory activity through timely periodic reports and other appropriate reports using Word, Excel, and Ontarget
• Manage and prioritize time and available resources to maximum customer penetration and sales volume with minimal supervision
• Work independently to evaluate, identify, and develop order of calls and routes to maximize the opportunity to call on targeted customers
McClatchy Media (Account/Territory Manager) 2006-2008
• Hire and train support staff
• Supervise the work of subordinates
• Respond to client inquiries and concerns
• Maintain a detailed log which required daily updates
SKO Automotive Group (Licensed Sales and Leasing Consultant) 1999-2001
• Sold and Leased automobiles in multi-brand dealership
• Develop leads
• Negotiate details of legal documents
• Coordinate with supervisors and co-workers to discuss efficiency and effectiveness of policies, procedures, and services
Skills (2) Rating
Blog Writing
Creative Writing