Michael McRoy

Freelance Blog Writer & Creative Writer

Location:United States
2 Skills
University Of Kansas (Lawrence, KS) 2006-2008
Degree: Bachelor of General Studies in Public Administration concentration in Communication

Baker University (Baldwin City, KS)
Degree: Master’s in Business Administration 2009-2011
Strong analytical/reasoning Contract negotiation
Strong organizational and planning skills Account management and development
Strong written and oral communication Ability to develop and sustain agent/client relationship
Proven management and leadership ability Effective customer service skills
Proven ability to learn quickly Proven ability to train others
Conflict resolution

IKON Office Solutions, Inc. (Account Executive) 2009-2010
• Market and sell IKON product hardware and software solutions
• Develop and maintain an 800-account territory through conflict resolution and TQM techniques
• Prospect for new business through contact of C level clients, cold calling and other techniques
• Maintain detailed activity logs of customer accounts, daily updates and record notes of calls, including products discussed, key issues and concerns addressed, sales aids utilized, and other key information
• Communicate territory activity through timely periodic reports and other appropriate reports using Word, Excel, and Ontarget
• Manage and prioritize time and available resources to maximum customer penetration and sales volume with minimal supervision
• Work independently to evaluate, identify, and develop order of calls and routes to maximize the opportunity to call on targeted customers
McClatchy Media (Account/Territory Manager) 2006-2008
• Hire and train support staff
• Supervise the work of subordinates
• Respond to client inquiries and concerns
• Maintain a detailed log which required daily updates
SKO Automotive Group (Licensed Sales and Leasing Consultant) 1999-2001
• Sold and Leased automobiles in multi-brand dealership
• Develop leads
• Negotiate details of legal documents
• Coordinate with supervisors and co-workers to discuss efficiency and effectiveness of policies, procedures, and services
Skills (2) Rating
Blog Writing
Creative Writing