Ashley Mercado

Freelance Audio Editor & Transcriptionist

939
Location:Jamesville, New York, United States
Profile:https://www.freelanced.com/ashleymercado
0
Kudos
4.5
2 Skills
$10
Rate/Hr
ASHLEY MERCADO
121 Alpine Drive, Syracuse, NY 13214 | H: 315-218-7555 | C: 315-415-3401 mercadoley@gmail.com

Summary
Focused and driven individual seeking a career where my skills will contribute to the success of a company.
Highlights

Accomplishments
? Increased office organization by developing more efficient filing systems and customer database protocols
? Received many merit raises for strong attention to detail, exemplary customer service and team-player attitude.
? Successfully planned and executed corporate meetings, lunches and special events for groups of employees, client
Experience
Administrative Assistant Sep 2013 to Oct 2013
Mohawk Global Logistics (Temporary Position)
? Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
? Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
? Designed electronic file systems and maintained electronic and paper files.
? Maintained the front desk and reception area in a neat and organized fashion.
? Served as central point of contact for all outside vendors needing to gain access to the building.
? Dispersed incoming mail to correct recipients throughout the office.

Women's' Health Advocate Supervisor Mar 2011 to Aug 2012
AIDS COMMUNITY RESOURCES SYRACUSE

? Supervised program in three Counties Facilitated CDC mandatory employee trainings
? Created, scheduled, and facilitated Monthly Women's Support Groups
? Scheduled, and facilitated individual and group interventions
? Made positive connections with multiple agencies to support women in the community
? Conducted HIV and STD Testing inside and outside of office setting
? Increased number of clients from below CDC expectations to waiting lists for services in all counties.
? Organized multicultural prevention events
? Attended and had clients attend CDC organized health education dinners.

Scheduling Coordinator Jan 2009 to Mar 2011
MARTIN, GANOTIS, BROWN, MOULD &CURRIE, P.C.

? Coordinated and maintained an updated schedule for ten Attorneys
? Scheduled Depositions and meetings between Attorneys and Medical Doctors
? Built a confidential and trusting rapport with Medical Doctors through telephone and email.
? Maintained HIPAA confidentiality
? Aided Attorneys in preparation for Trials
? Independently drafted, corrected, and finalized correspondence and reports
? Organized and maintained Medical records.

Program Specialist Sep 2005 to Jan 2009
CHILDREN'S BEGINNINGS SYRACUSE
? Conducted quarterly evaluations for staff
? Researched and developed training for all staff according to established industry standards
? Established mentor/peer counselor role
? Enhanced Infant through Pre- Kindergarten curriculum and skills
? Upheld the responsibilities of a mandated reporter
? Worked confidentially and closely with CPS and parents
? Conducted interviews
? Created spreadsheet system to organize due, overdue and current mandatory immunizations for children.
? Excelled from Assistant Teacher/Runner to Program Specialist within four years.

Education
Le Moyne College 2003-2008
B.A. Sociology
Concentration: Human Services Minor: Gender and Women’s Studies
Skills (2) Rating
Audio Editing
Transcription