Looking for Quality Music and Different Variety of Sounds get in touch!!!!
Seek the Challenging Position of Management
A highly talented front desk agent with huge experience in efficiently checking guest in and out of the hotel, making necessary travel arrangements, and assisting with general information; responsible for running reports required for the shift.
The Glenn Hotel 03/10 - Present
Ensuring that guest are comfortable in their rooms once they have benn checked in.
Assisting guest with dinner reservations, travel arrangements, as well as directions to any attractions in or out of the local area.
Helping at the bar or restaurant as needed.
Running daily reports needed to run the front desk.
Answering calls in high volumes in a friendly and timely manner.
Hampton Inn and Suites Galleria 11/06 – Present
Front Desk Agent
Excellent interpersonal skills to deal effectively with all business contacts.
Exceptional ability to maintain a professional, neat and well groomed appearance while adhering with standards.
Solid experience in developing, implementing and evaluating guest service standards.
Strong technical knowledge of property management systems.
In-depth knowledge of PC software (Microsoft Office).
Excellent organizational skills to function effectively under time constraints, within established deadlines.
Uncommon ability to give attention to detail.
Remarkable and effective listening abilities and strong judgment skills.
Strong ability to maintain physical stamina, and a proper mental attitude to deal effectively with owners, guests, management, as well as employees, and outside contacts while working under pressure while meeting deadlines.
Assisted Director of Sales in booking large groups, meeting space, and rooms of ten or more.
Target 08/04 – 11/06
Electronic Sales Floor
Two years of working experience in varied retail sales and customer service environments.
Proficient in areas of inventory control, order processing, and cashier management.
Proven record as a top sales performer and excellent customer service skills.
Known for handling additional duties.
Energetic, hardworking, and reliable.
Strong sales analysis and reporting skills and excellent problem solver.
Forest Park High School (Diploma received) 1999-2003
Full Sail University-Music Production Degree Program 2011-Present
Brian Herriott- Quality Assurance Inspector for Hilton Hotels Corporation.
Zelder Dollar – General Manager for Hampton Inn Perimeter.
Kathy Bannasch- Vice President of Sales Hotel Systems Pro.
Shirley Webb- Assistant Manager of Home Depot.
Darlene Manning- Property Manager of Magnolia Tree Apartments.