4194 Fortune Point | College Park, GA 30349 | 404-667-6064/404-981-7120
Office Support Specialist
Accounting | Freelance Writing|Office Administration | Inventory Control | Search Engine Optimization
Accomplished Office Support Specialist with a more than 10-year record of success supporting a wide variety of business operations both remotely and on site in accounting, office administration, inventory, and SEO.
Noted consistently throughout career for proactively resolving customer issues in a timely manner through research.
Demonstrate attention to detail by accurately accounting for information and entering data.
Expertise includes accounts payable, accounts receivable, inventory entry, writing correspondence, and scheduling.
Savvy with computer software, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Windows, Macintosh, Sage Peachtree Accounting, Microsoft Accounting, QuickBooks,MYBO.
Bachelor of Science (BS) in Business Management, Colorado Technical University, Colorado Springs, CO
Independent Contractor (Accounting | Freelance Writer| Office Administration | SEO), Atlanta, GA 2011 - Present
Provide accounting, office administration, and Search Engine Optimization (SEO) support as a freelance contractor on oDesk and Elance. Secure and complete assignments, satisfy customer requirements and receive favorable ratings.
Supported Accounts Payable (A/P) and payroll data entry for clients by entering more than 50 invoices per week; printing, mailing, and distributing checks; and researching and resolving vendor issues.
Drove traffic to client websites by conduction more than 15,000 analyses of search engine sites for highly targeted keywords, comparing competitor sites on search engines, analyzing search engine result relevance, and evaluating landing pages for keyword relevance.
Accounting Clerk, WebTech Services, Inc., Greensberg, PA
2009 - 2011
Supported Information Technology project managers developing eLibrary software by providing remote accounting support, including developing budgeting and scheduling reports, conducting Accounting Unit report quality analysis, entering journal information, and balancing and reconciling schedules.
Improved accounting efficiency and understanding by revising Standard Operating Procedures (SOPs).
Provided timely and accurate answers to the project manager by proactively researching and contacting specialists to resolve all issues.
Inventory Control Clerk, WIS International, Huntsville, AL 2003 - 2009
Supported WIS International clients, including Walmart, Target, Food Lion, and Dollar General by tracking inventory through accurately hand-scanning items received at the warehouse and accounting for each item received and ordered. Resolved inventory shortages, overages, and discrepancies promptly by identifying issues and conducting research. Ensured accurate accounting of stock by collecting and pulling data for inventory reporting and creating reports.
Recognized for accuracy in inventory control and reporting.
Asked by name from other departments for assistance based on superior skills and performance.
Office Support Specialist, Martin Industries, Athens, AL 1995 - 2003
Supported gas heater manufacturer plant supervisor by providing administrative support, including composing, writing, tracking, and distributing correspondence, meeting agendas, and minutes; scheduling and maintaining calendars and events; maintaining and auditing office equipment inventory; setting up rooms for meetings and conferences; and organizing travel arrangements and schedules for client visits. Used expertise in Microsoft Word, Excel, PowerPoint, Outlook, Access, QuickBooks, and Peachtree Accounting.
Recognized for superior customer support through effectively answering questions and resolving issues.