Wessam Fahmy Al Far
Marital Status: Single
Date of Birth: 10th Nov1979
Mobile Tel: 0020125109437
Home Tel : 0020237768456
Home Address : Flat # 59 ,6th Floor
Salah Salem Str.
Military Status: Exempted
To join a full time job that best fits my qualifications and to pursue my aspirations by working in a multi-national institution where I can effectively contribute my skills and my enthusiasm toward the development and growth of both job and myself.
Faculty of Al Alsun
, Bachelor of Arts
Ain Shams University;
**TOEFL Certificate from Faculty of AL- Alsun (Languages), Ain Shams University, June 2003
** From 1st June 2005 till now , Legal Translator
The International Center for Lawyers and Consultancy in Doqqi , Giza as a
- Translating and editing all legal documents from English into Arabic and vice versa.
-As a simultaneous interpreter for all the meetings and conferences held in the centre .
-As a Human Resources Translation Manager :New staff interviewing & training
**A Reservation Agent Hilton Corniche Abu Dhabi in U.A.E from July 2008 till March 2009 as
-Handling all incoming reservations calls , e-mails and faxes and responding to them as quick as possible .
-Providing outstanding and efficient customer service to both internal and external guests.
-Responding to guest/colleague requests courteously and professionally, with interest and care.
- Applying rooms and events rates .
- Filing reservation requests .
** An English – Arabic Translator in Radio Cairo,Egyptian Radio & TV Union the English broadcasting External Overseas Service to North America From 23rd April 2005-till 23rd January2008
-English Translator, reviser &editor.
-summarizing the Details of each English program & preparing this summary in Arabic Language.
-Responsible for filing & Monthly statistic reports.
-Sending letters and e-mails to the listeners including post cards and at the same time receiving their letters and e-mails .
** A Back Office & Credit Card Department Agent in Cable Network Egypt C.N.E. From 21st Nov.2003 -15th February2005
Customer Service Representative
Show Time &
-Training newly hired staff in handling guest complaints, dealing with guests and answering the phone & providing Technical support .
- Telesales representative.
-Sending and receiving and accordingly distributing faxes & e- mails
Handling Phone calls and customers' complaints. -
- - Filing
- - Using credit card machines to debit the customers
** Telephone operator and Receptionist Cairo Down Town's Cairo Khan Apartments Hotel from April 2002- till Oct 2003 as a
** Front Office Receptionist Cairo Novotel Airport Hotel from May 2001- May 2002
** Telephone Operator Cairo Nile Hilton Hotel from May1999 -Sep2001
Handling all incoming & outbound calls.
Replying to all the guests' requests .
Fire alarm procedures .
Wake-up calls .
Got training sessions about Telephone Manners .
** Department of Administrative affairs (Summer Trainee) National Lower Egypt for Bricks & Construction Supplies from May1997-October1997
Photocopying documents .
Applying punishment & deduction business rules .
Arabic: Mother Tongue
English: fluent both spoken & written
-Translator from English into Arabic & vice verse.
-Excellent knowledge of Fidelio, IBS, IMS & On-Q Systems.
-Ability to multitask
-Ability to work well individually and a good team player.
-Quick learner of any Computer System.
- hard worker and working under pressure.
Personal Data :
Home Town : Giza.
Country : Egypt .
References Available Upon Request