Karmen Davis

Freelance Writer & Business Manager

Location:Metairie, Louisiana, United States
2 Skills
Karmen R. Davis, M.A., M.B.A.
Baton Rouge, LA

An accomplished and dynamic professional with demonstrated prowess in staff training, program planning and implementation, event coordination, and inventory management. A logical and critical problem solver who is challenged by situations requiring original and analytical thought, always exemplifying good business acumen.


Louisiana Department of Health & Hospitals, Baton Rouge, LA
Community Resilience Program Manager, January 2012 – Present
• Responsible for management, development and implementation of the statewide community outreach program to promote personal emergency preparedness planning and readiness for citizens/families and foster collaborative relationships with community-based organizations/groups/businesses for the recruitment of community partners for emergency response activities and volunteers to assist in an emergency/disaster event.
• Plans, coordinates, and monitors the development of a comprehensive statewide program for volunteer recruitment and retention that includes both immediate and long range plans.
• Manages the workforce development program for approximately 1,400 Office of Public Health employees, which includes, but is not limited to, the following functions: tracking course completion mandated by Office of Risk Management; generating compliance reports, monitoring staff performance.
• Develops and monitors plans, policies, and procedures for administering statewide workforce development initiatives.
• Recommends budgetary allocations for the program to be included in the program’s budget proposal and monitors revenue and expenditures throughout the budget period.
• Serves as the lead for Louisiana as a member of the South Central Public Health Partnership Advisory Board.
• Serves as lead for Workforce Development Taskforce.

Louisiana Department of Health & Hospitals, Baton Rouge, LA
Public Health Emergency Preparedness and Response Communications Officer, May 2008 – January 2012
• Assisted with coordination, management, and monitoring of statewide interoperability programs.
• Developed and implement emergency preparedness and response policies and procedures for statewide communication programs.
• Assisted with the writing and managing of grant funds and monitor federal grant guidances to ensure that deliverables are met.
• Developed and deliver training for agency staff on usage, setup, and best practices in emergency communication; analyze data to track training and technical assistance needs.
• Served as liaison with state and federal partners to exchange information to enhance present tactical communication infrastructure.
• Coordinated with Information Technology staff for the design and maintenance of data reports.
• Conducted HSEEP Compliant Drills and Exercises to test statewide communication capability.
• Managed inventory of Emergency Preparedness Communication devices.
• Developed policies, procedures, and protocols for use of emergency communication equipment.
• Facilitated meeting planning activities for Center for Community Preparedness.
• Researched trends in emergency communications.
• Assessed regional needs related to resources, information gaps and barriers to service.

Louisiana Department of Health & Hospitals, Baton Rouge, LA
Workforce Training and Development Specialist, April 2006 – May 2008
• Develop training programs pertinent to the success of Office of Public Health employees that enhance both soft and discipline-specific skills.
• Evaluate current Emergency Preparedness curriculum .
• Maintain Learning Managing System databases, generate completion reports and update employee information as needed.
• Provide statewide updates on Workforce Development projects, Distance Learning opportunities, and Videoconferencing activities.
• Generate Workforce Development Monthly Report providing status updates on current projects.
• Process Comprehensive Public Training Program Applications.
• Schedule and Monitor OPH Videoconferences; update WebCommander and OPH Master Training Calendar.
• Research best practices in Public Health Training Programs in other states in order to revise the current Office of Public Health Workforce Development training curriculum.
• Direct activities of Workforce Development Taskforce.
• Organize workshops, seminars and conferences dealing with Emergency Preparedness related topics and manage event staff throughout workshops and conferences.
• Promote the department by making formal presentations to organizations at state, and local levels.

Hyatt Regency New Orleans, New Orleans, LA
Sales Assistant, November 2004 – September 2005
• Handled incoming leads for distribution to Sales Managers.
• Drafted proposals and contracts to be sent to prospective clients.
• Updated computer files with accurate information relating to sales bookings.
• Made reservations for visiting clients.
• Communicated the needs of the sales manager to other departments to make arrangements for site inspections.
• Prospected, updated, and maintained client lists for marketing and public relations.

Prestige Home Care, Incorporated, Baton Rouge, LA
Patient Services Representative, March 2004 – November 2004
• Distributed agency correspondence for recruiting and maintaining clients.
• Provided customer service to current agency physicians.
• Scheduled and hosted marketing luncheons for new physicians.
• Responsible for tracking physician's orders.

South Central Public Health Leadership Institute Cohort 2010-2011
MA – English May 2013, University of New Orleans-New Orleans, LA
MBA - July 2008, Southern University and A & M College-Baton Rouge, LA
BA - English December 2003, Southern University and A & M College-Baton Rouge, LA
Skills (2) Rating
Business Management