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Samantha Webster

Freelance Writer, Editor, & More

Location:Charlotte, North Carolina, United States
12 Skills

Through my work history thus far, I have grown in many different aspects and skill sets. I am looking to expand my customer service experience in a training, supervisory, and/or compliance department, as well as assisting in business communications and marketing, putting my creative services to use. I have ample experience in office duties, as well as a design background, that I would love to make useful. My ideal situation for the next few years would be to find a stable, fun, creative work environment and be able to focus myself on my job and my extracurricular dreams, as well.


• Excellent oral and written communication skills
• Keen eye for aesthetically pleasing design
• Knowledge of colors and trends in various aspects of fashion, design, and other markets
• Gallery experience
• Leadership and print production skills
• Experienced with Macintosh based environment as well as PC based, including such programs as, but not limited to – Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Microsoft Word, and Excel
• Above average computer skills
• Able to handle tight deadlines and production schedules
• Capable of working under pressure
• Ability to pick up new techniques and programs with ease
• Open-minded, opinionated, creative, friendly, personable, rational
• Speedy typist (about 50 wpm average), detail oriented, and highly organized
• Training (face-to-face and virtual), Quality Assurance, and Compliance experience


University of North Carolina at Charlotte (August 2004 - Ongoing)
- BFA in Illustration
- Double-minor in Art History and English
- In process of obtaining my two Foreign Language requirements to graduate


JustFab (October 2011 – December 2013) Charlotte, NC
Positions Held:
- Fashion Consultant
- Retention Specialist
- e-Support
- Team Lead
- Training Assistant
• While working with JustFab, I am developing skill sets in many areas of the company. I became the go-to girl for assisting whenever they need. I was hand selected to work in creating materials for the company to use in the training of the Philippines and other company endeavors. I also assisted with the Compliance Department in handling QA Alerts and other various tasks, as well as helping to train the supervisors in the Philippines. I am at this moment filling the role of trainer and Academy supervisor, monitoring calls and creating coaching opportunity forms. I ensure that the agents are adhering to company policy and procedure, as well as treating the members with world class customer service.

IKEA (January 2009 – April 2012) Charlotte, NC
- Sales Co-worker for Sleeping & Storing showroom
- Organization design expert
- Department “Buddy”: new employee trainer

Clear Choice Construction (October 2010 - February 2011) Charlotte, NC
- Temporary office assistant and in-house designer
- Created brochures and flyers, contacted past due accounts, and kept records in Excel

Creative Loafing Intern (Summer 2009) Charlotte, NC
- “Are Plus Size Markets Getting Skinnier?” Klepto
- “The Class-y Side of Brandon Kirkley” Vibes
- The Working Title’s “Bone Island” CD review for Vibes
- A series of stories/interviews with Charlotte area jewelry artists for Klepto, the shopping/style blog
- Local store interviews for Klepto
- Local restaurant/chef interviews for Eat My Charlotte
- La Vida Local for Vibes, the music section
- Music Menu items for Vibes

EZ Auction Drop Off (EZADO) (July 2006 - January 2009) Belmont, NC
- Writer/Researcher for eBay drop off store
- Took in items from clients, researched, then created comprehensive listings to assist with selling the items in auction

Sanskrit Literary-Arts Magazine (Fall 2004 – Spring 2010) Charlotte, NC
Positions Held:
- Editor
- Associate Editor
- Lead Designer
- Designer
- Content Coordinator
• Performed office duties, created magazine from scratch, did layout design, dealt with prepress, and worked with printers to ensure magazine was proofed and printed within deadlines