120 Pilgrim Parkway
Warwick, Rhode Island 02888
Modern Casting Company Warwick,RI.
Customer Service/Sales Representative
Top Sales for new accounts
Receive inbound calls and deliver quality service by assisting customers with company products
Resolve customer issues, complaints,questions,etc
Use company database for order entry, tracking, comments, and troubleshooting
AAA of Southern New England, Providence, R.I.
Road service representative
Processed information received on service requests, dispatcher calls, using a range of
Deployed service resources available to best meet member needs and optimize efficiency
Monitored status of calls and initiated action to solve problems and provide timely quality
Service to members
High level of customer service using interpersonal and communication skills
Dial America, East Providence, R.I.
Top sales representative/Supervisor
Conducted outbound phone calls to generate new business
Identified and secured new opportunities
Answered questions regarding products/services
Accepted payments by phone and logged information into company database
Community College of Rhode Island, Warwick, R.I.
Associate Degree in Business Administration
Mercer College, Mercerville, N.J.
Computer Operations Manger