? Office Manager
Recommend and help customers select merchandise based on their needs. Confirm that appropriate changes are made to resolve customers' problems. Extend customer subscriptions, offering discounts and promotions to ensure high customer retention rates. Handle incoming and outgoing correspondence, including mail, email and faxes. Address website inquiries daily, and convert them into new customers or contract new projects for current customers. Maintain up-to-date knowledge of store policies regarding payments, returns and exchanges. Update confidential employee banking information with accuracy and speed. Maintain accounts receivable documentation electronically and on paper. Handle cash and deposits using the proper accounting procedures and documentation. Process payroll, electronic deposits and employee pay adjustments.
? Photographer/Graphic Designing
Conducted all photo shoots in a calm and professional demeanor. Collaborate with clients to guarantee satisfaction with advertisements. Explain price and package details to customers. Crop, manipulate and perform color-balance for final images. Collaborate successfully with a variety of personalities and work styles. Photograph special events, parties, family photos and school portraits.
Some of my photos can be viewed at: JB Photography - by Bethaney Ahrens (ctrl +click to follow link)
? Customer Service Representative
Excelled in providing great customer service. Accurately entered data and information into the computer. Maintained up-to-date knowledge of store policies regarding payments. Kept accurate files and records of customer transactions, withdrawals and deposits. Practiced and excelled in sales and marketing techniques. Prevented store losses using awareness and attention to detail and integrity. Appropriately answered telephones.
Provided excellent customer service. Accurately took orders for customers in the restaurant. Answered the phone in a timely manner and accurately took customer’s orders over the phone. Cooked and prepared food. Helped provide and made sure to achieve customer satisfaction on a daily basis.
? Northeast Community College – Will receive my AAS in Business in May 2014
My classes currently include: Customer Service and Business Etiquette, Personal Finance, and Public Speaking – I have completed classes in Business Communications, Information Technology, Human Relations, Marketing, and Business Law I - Beginning this Spring I will be taking classes in Business Law II, Lifetime Wellness, and World Regional Geography
? Central Community College – Certificate in Visual Communications September 2011
Studied: Art, Graphic Design and Digital Photography
? Northeast Community College – College Success Series for Women Workshop
Focus on topics such as: time managements, finances, learning styles, study skills, career search and networking - attend this workshop once a month