Brittany Williams

Freelance Office Manager & Data Entry Freelancer

Location:Hagerstown, Maryland, United States
Phone: 2404572157
2 Skills
Brittany Williams
506 Lynnehaven Dr. Apt. E
Hagerstown, MD 21742

Diligent and organized professional with proven communication skills and ability to work independently or with a team in a high pressure, fast paced environment. Knowledgeable Office Administrator with one year of management experience and five years of customer service experience.

I worked with cashiers and store associates as management for a year.
Delegating responsibilities to 3-5 persons
Ensure a clean and safe work environment
Scheduling breaks as required by law
Responsible for meeting shift production goals
Responsible for shift changes punctually and find shift coverage for absent employees
Experience training and assisting new employees as needed
Office Administration:
Most of my office administration experience took place in a year’s time.
Responsible for handling cash, checks, and credit card receipts
Responsible for completing data entry by a dead line
Taking messages for upper management and relaying messages
Referring business opportunities to upper management
Held accountable safe overages or shortages
Experience with Microsoft office programs and office automation
Researching and proving reasoning for overages and shortages to the safe
Reception Experience
Experience using business software and checks and balance software
Experience using fax machines, scanners, printers, copy machines and shredders
Experience filing and organizing paper work

Customer Service:
I have spent all five years of my professional career working closely with customers to ensure customer satisfaction.
Ensure customer satisfaction by assisting customers as necessary
Answering all questions from both staff and customers
Experience advertising products
Unloading trucks on a time schedule
Experience with receiving
Handling customer complaints, refunds, and exchanges

University of Phoenix Phoenix, AZ
15 credits toward Business Management November 2009- Present

Kakreuth Roofing and Sheet Metal Washington,DC
Sheet Metal Apprentice December 2012-January 2013

Home Depot Hagerstown,MD
Plumbing Associate September 2012- December 2012

SSM Industries Frederick, MD
Sheet Metal Worker- Apprentice January 2011- February 2012

Sheetz Inc. Frederick, MD
Store Associate March 2008- December 2011

Bottom Dollar Frederick, MD
Shift Manager, Cashier September 2007- January 2008

Carrabbas Frederick, MD
Hostess, Car side server July 2007-August 2007

Ruby Tuesday Frederick, MD
Hostess May 2007- July 2007
Skills (2) Rating
Office Management
Data Entry