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Freelance Children's Book Writer & Voiceover Freelancer

Location:Branford, Connecticut, United States
2 Skills

CT 2008 -2010
Cash Applications Analyst-AR Financial Dept.
• Download the Wachovia morning report of the ACH
• Input 820 EDI utility wire
• Input ACH payments into NirvanaSoft and MAS90 databases
• Download Lockbox flat files into NirvanaSoft
• Log on to Wachovia Imaging website to use that back-up to resolve the exceptions
• Make sure the payments tie out then post the payments individually
• put together the Day End report, summarizing the day’s entries, deductions, refunds, suspense, off set payments
• Sort out the checks and skirts, input change of addresses and tax info
• Pack up ,the remaining checks and skirts then send it off to our corporate storage unit
• Go back to the list of 820’s to make sure all Utility payments are up to date
• Then contact the utility companies to arrange payment
• Log on to AdminiTrack all their “Please Resolve” request’s to our department, like misapplied payments, refunds, and or credits; and see what I kind of adjustments I need to make.
• Use AdminiTrack to send “Please Resolve” request to other depts
• Then deal with our Monthly Clean-up Spreadsheets of Adjustments, misapplied payments, bad debt, write-offs, money moves and NSF’s from The Collection’s dept and The Customer Service dept.

CT 2008
Administrative Assistant/Receptionist
• Answered moderate amount of phone calls
• Directed the customers to the correct extension
• Entered account receivables and payables into the Peachtree system
• Checked aged-receivables in order to find out what needed to be paid
• Ran checkruns and printed out all the checks that needed to be sent out, then mailed them all out thorough FedEx and UPS
• Understood and used such programs as Peachtree, FedEx, UPS, and went over and beyond all expectations thought of me before starting this position

NY 2008
• Transcribed a recorded interviews into document form

CT 2002 – 2008
Office Manager
• Handled a moderate amount of customer service calls
• Set customer appointments
• Handled payroll, bookkeeping, & budgeting
• Created custom-made estimates and invoices
• Developed comprehensive methods to meet organizational needs, supporting swift and positive resolutions
• Managed about 35 employees’ inquires, problems, requests

CT 2001
Account Executive
• Entered customer sales/orders into computer system
• Set up appointments for a technician to go to customers’ homes for upgrades
• Assisted customers that had problems with their TV systems or their high-speed

CT 1999 – 2001
Sales/ Customer Service
• Solicited store credit cards at the front door
• Ran cash registers
• Cleaned up the sales floor
• Cleaned out clothing from the fitting rooms then re-hung them all
• Restocked the shelves and took out what was to be shipped out
• Developed comprehensive presentations to meet organizational needs, establishing acceptance of new methods and standards

NY 2006 - 2008
M.A., Medical Billing/ Coding, and Minor: Medical Terminology

PA 1999
Home schooled from 10th to 12th grade

• Account Aged, Collections, Payables & Receivables Reports
• ACH/Wire processing (including 810’s & 820’s Utility Payments)
• AdminiTrack
• Billing/Invoicing
• Billing Reports
• Bilingual (English/Spanish)
• Claims Processor
• Customer Service
• Data Entry
• Data Processing
• Day End Reports/ Month End Reports
• Dictaphone/Transcription
• Executive Admin Assistant
• Filing
• Inventory/Computer
• Invoice/ Purchase Reports
• Marketing
• MAS90
• Microsoft Office
• NirvanaSoft
• Payroll Processing/ Check Runs
• Peachtree
• Quicken/ QuickBooks
• Shipping/Receiving Reports
• Typing
• Wachovia Interim Reports/ Downloads
• Word Processing