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Wendy Phillips

Freelance Bookkeeper & Accountant

Location:Ripley, West Virginia, United States
2 Skills

Executive Profile
Dedicated Small Business Manager and Bookkeeper who leverages initiative and resourcefulness
to deliver excellence in meeting business objectives coupled with key strengths in planning,
problem solving and customer relations. Proficient in all areas of accounting, including but not
limited to AP, AR, financial reconciliations, general ledgers, financial reporting and data entry.
I possess a strong attention to detail and an outstanding work ethic.

Skill Highlights

• Proficient in Quick Books Accounting Software
• Extensive Accounting Operations Knowledge
• Proficient in Accounts Receivable and Payables
• Managerial aptitude
• Complex problem solving
• Ethical approach to finance
• Extensive knowledge of business insurance procurement
• Human resources management
• Self Starter
• Exceptional time management skills
• P & L management
• Microsoft Office
• Spreadsheet development
• Report analysis
• Decisive and Natural leader
• Business management methodology
• Organizational design
• Project analysis

Core Accomplishments
Developed and implemented all business processes for Accounting, Human Resources,
Operations and Sales for the last four companies I was with, including my own Handyman
Service of 9 years.

Professional Experience
Bookkeeper - Office Manager Aug 2008 to May 2013
BBUServices of WV, LLC - Kenna, WV
Starting as employee number 7, for a company of $600Ksales, I was responsible for the design
and development of all the protocols, procedures and processes of the accounting department,
human resources, and business management, including operational, sales and marketing tools.
Responsible for the contract management and entire invoicing process and procedure, including
the submission and management of all customer online portals. Maintained a record of 98.4%
billable of approximately $500K monthly. After 4 years and 9 months I had provided the efficient
process, support and management of 44 employees with gross sales of over 6M annually.

Business Manager I Bookkeeper Oct 2005 to Jun 2008
Adams Landscaping, Inc. - Rochester Hills, MI
Came on board to strengthen the company's business by leading implementation of the job
reporting and accounting processes and direct contract administration needed to manage gross
sales of $3.5M annually.

Business Manager / Bookkeeper Jan 2003 to Feb 2006
Kezco Landscaping, Inc. - Clarkston, MI
I was hired to perform complicated forensic accounting audits for this struggling organization. I
reduced time and costs and increased efficiency by introducing new accounting procedures.
Kezco Landscaping, Inc. Continued

Researched and resolved billing and invoice problems. Verified details of transactions, including
funds received and total account balances. Coordinated approval processes of all accounts
payable invoices. Revamped accounting quality system to prepare for important audits.
Suggested process improvements to secure prompt and regular receipts for the organization.
Implemented contract management structure. Represented the owner in all all past and present
taxing issues directly with the IRS to negotiate a reasonable resolution.

Owner I Business Manager Mar 1994 to Dec 2002
A&E Construction Co., Inc - Clarkston, MI
Researched, designed and developed a regional handyman service employing 6 full time
craftsman and an office staff of two. Implemented all accounting, human resources, sales and
advertising tools. Marketed and developed key accounts by favorably representing the company
at membership and community functions. Core business consisted of same day repair and
emergency services as well as full remodeling of bathrooms, kitchen and basement with an
emphasis on commercial repair services. Developed a new customer base consisting of local
residents and businesses, regional restaurants, and national facility managers. Customers
included Darden Restaurants (Olive Garden/Red Lobster), Joe's Crab Shack, Morton's of Chicago,
Capital Grille, Marriott Hotels and Holiday Inn Hotels. Achieved annual sales of Sl.7M

QuickBooks Master Series 2007
CP Software Training - Saginaw, MI
Comprehensive Master of Quick Books Course 24 Hours

Quick Books Accounting 1996
Quick Bookkeeper Inc - Farmington Hills, MI
Small Business Quick Books Training 16 Hours Level l & II

Associate of Science, Medical Technology 1982
Sinclair College - Dayton, Ohio, US

National Association of Bookkeepers
Member Since 2008
Skills (2) Rating