Lisa A. Marshalko, MPH
5 Eleven O’Clock Road
Weston, Connecticut 06883
203-887-6024 - firstname.lastname@example.org
A dedicated professional with over 15 years of experience in public health and human services. Recent experience in writing a behavioral health plan for a city of over 85,000 people and also, led a non-profit agency in doubling clients served from 700 to 1,400 families. Specialize in grant writing, program promotion and development, and performance measurement for managed care and non-profit agencies. Strengths lie in analytical assessment, written and verbal communications, and ability to manage multiple, competing priorities.
Yale University School of Medicine, New Haven, Connecticut
Master of Public Health (MPH) - Health Management and Policy – 1991
Ithaca College, Ithaca, New York
Bachelor of Science (BS) – Administration of Health Services – 1988
Consultant, Boys and Girls Village, Inc. - 2011
Research grant opportunities for positive youth development and mental health.
Manage foundation database of active and prospective donors.
Collaborate with clinical and administrative staff to create a strategic plan for fund raising and development.
Project Coordinator (Grant Position), City of Norwalk - 2008 to 2009
Led local collaborative with representatives from the Mayor’s office, public schools, and 3 private agencies to develop a plan for positive youth development.
Wrote final plan and interim reports on behalf of collaborative.
Led data collection process, including surveys and focus groups, for needs assessment.
Developed goals and objectives, and outcomes measures.
Developed budget for planning initiative with collaborative in excess of $200,000 annually.
Spearheaded effort to integrate program activities with public schools and local agencies.
Represented collaborative at foundation meetings.
Executive Director, Advanced Strategies for Healthcare Access, Inc. - 2004 to 2006
New Haven, Connecticut
Wrote competitive grants to private foundations to fund program activities in excess of $65,000 annually.
Streamlined operations to reduce expenses by over 15%.
Nearly doubled the number of individuals and families served to over 1,400 in total.
Managed staff of 12 volunteers and work-study students from Yale University.
Coordinated program activities with 6 public schools in New Haven and West Haven to help families apply for the state administered HUSKY program (Health for Uninsured Kids and Youth).
Negotiated agreement with Yale-New Haven Hospital to provide primary care to low-income individuals and families ineligible for HUSKY.
Implemented community outreach activities for oral health prevention with 4 public schools in New Haven.
Promoted programs in the community through newspapers, website and brochures.
Executed annual budget process and maintained financial records.
Volunteer and Consultant (Temporary), The Connecticut Hospice - 2003 to 2004
Developed performance measures to comply with accreditation standards by the Joint Commission.
Established baseline to measure future performance.
Manager, Business Systems, HealthNet - 1998 to 2002
Promoted to Manager in the Information Services Department.
Managed all system changes that affected physician and provider transactions and reporting.
Managed staff of 2 Business Analysts to develop specifications with users for programming and testing.
Analyzed business workflows to uncover areas for improving processes systematically.
Technical leader in Northeast Division for HEDIS 3.0 submission.
Business Analyst, HealthNet - 1997 to 1998
Selected by corporate executives to lead HEDIS 3.0 (Health Employer Data Information Set) reporting initiative for the Northeast Division of HealthNet.
Produced HEDIS 3.0 reports for large employers, and state and federal agencies for Medicare and Medicaid.
Gained skills in performance measurement, including data collection methods and interpretation of results.
Assisted Medicare consultants with audit procedures to comply with government requirements.
Business/Systems Analyst, HealthNet - 1995 to 1997
Developed specifications to convert benefit data for over 500,000 members from an AS/400 to an UNIX platform over a period of 5 months.
Mapped and tested conversion of inpatient medical data from a transactional system (AS/400) to a data warehouse for analysis and reporting over a period of 8 months.
Provided on-going technical support to business users for generating reports from the data warehouse.
Ambulatory Utilization Review Coordinator, HealthNet - 1993 to 1995
Compared utilization patterns of primary care physicians using healthcare claims data over an 18 month period.
Notified physicians periodically of their results relative to their peers.
Guided 2 separate peer review committees through the process to notify physicians with abnormal patterns.
Acquired knowledge of shared risk arrangements between physicians.
Project Analyst, Corporate Health Strategies - 1992 to 1993
New Haven, Connecticut
Supported large employers to create and interpret reports on healthcare costs and utilization.
Translated claims data from health insurers to a common format to compare information from different insurers.
Data Analyst, Intracorp - 1991 to 1992
Analyzed inpatient hospital admission patterns for large employer groups.
Recommended changes to manage costs of care.
Relevant Skills and Background
Certificate in data collection methods from Center for Substance Abuse Prevention (CSAP) - 2009.
Volunteer at St. Francis of Assisi parish in Weston, Connecticut.
Volunteer at Co-Opportunity in Bridgeport, Connecticut as Budget Coach.
Proficient in Microsoft Excel, Word, PowerPoint, Access, Project and Quicken.