• Excellent technological skills/well versed on variety of transcription platforms
• Certified teacher/medical transcription/State of Colorado
• Well versed in documentation programs for medical billing
• Freelance writing/editing experience in various genre
• Quality Assurance – maintaining department at company standard of 98% or above.
• Implementing training program for QA Department.
• Implementing training program for MT Department.
• Mentoring new hires.
• 20+ years of Quality Assurance experience, including medical and additional genre including articles, books, professional documents, student reports, term papers, dissertations, letters, resumes, curriculum vitae, websites, etc.
• Training of resident physicians in the process of dictating charts.
• Developed successful mentoring program for transcriptionists, through which a hiring process ensued for those who successfully completed program.
• Building of databases for company platforms and maintaining the databases.
• Maintaining Quality Assurance program for medical records contracts within Veterans Administration regarding transcription and documentation.
• Quarterly audit reports.