Certification in Global Business - University of California Riverside (2007)
BS Business Administration - University of Santo Andre, Sao Paulo
Self-Employer – Redlands, CA/2011 - 2013
Glentex Flooring LLC – San Bernardino, CA/2004 - 2010
Office Store Coordinator
Prepared sales and commissions reports; managed and purchased office supplies; assisted inventory control; administered customers database; maintained store’s files; administrative support to management, and sales team; and other administrative tasks.
De Millus Trade & Marketing – Brazil /1994 - 2002
Sales department coordination; administrative support for sales director and regional managers; sales reports analysis, control, and valuation; worked as a team for customer services department, managed client’s complaints; maintained up to date all policies and procedures; promotional materials; handled inquires regarding policies and procedures to improve quality system customer service.
Responsible for managing auto insurance’s negotiations for the sales team.
English - Fluent; Portuguese - Native speaker; Spanish - Intermediate
Skills & Training:
SQL Introduction to Oracle - University of California Irvine
Introduction to Arc-GIS I, II - University of California Riverside
Microsoft Office Suite: Word, Excel, Power Point, Access, Outlook
Medical Insurance Billing - Redlands Occupational Program
Language Development - University of California Riverside
Introduction to Linguistics - University of California Riverside