New Orleans, LA
>Entrusted to manage current store without guidance or intervention for the two weeks following Isaac, the second of the two still holds the record for highest weekly sales since the location originally opened.
>Handpicked to manage under one of CVS’s top performing store managers.
>Reputation for working well in a high pressure environment while maintaining a professional demeanor.
>Trained over a dozen supervisors in multiple stores across two districts.
CVS/pharmacy – New Orleans, LA 2008-Present
>Plan and prepare work schedules within a budget and kept records of employees' work schedules and time sheets, while ensuring compliance with both State and Federal labor laws.
>Evaluate worker performance to recommend personnel actions such as hiring, retention, promotion, demotion or dismissal of workers.
>Analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
>Directed and supervised employees and supervisors engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers
Southeastern Louisiana University 2005-2007
Wal-Mart Supercenter- Hammond, LA 2001-2005
Customer Service Manager
>Supervised up to twenty cashiers, assigned designated registers, and planned break and meal periods.
>Trained and managed countless cashiers and stock clerks in store policies, department procedures and job duties
Bachelor of General Studies
Major Concentration, Visual Art
Southeastern Louisiana University