KrystalThomas

Freelance Creative Writer & Blog Writer

937
Location:Colorado Springs, Colorado, United States
Profile:https://www.freelanced.com/krystalthomas54476
0
Kudos
4.0
2 Skills
$12
Rate/Hr
Education
American Public University, WV.
Bachelor of Arts in English
Concentration: English Literature
Graduation: October 2013

Treasure Valley Community College
Transfer of Undergraduate Credits
Completed June 2011

Community College of the Air Force
Associates Degree in Culinary Arts and Hospitality Management
Graduated: June 2010

Coursework
Culinary Arts
English Literature
English Grammar and Composition
Editing and Proof-reading
General Education
Human Resources
Hospitality and Fitness Management
Journalism

Work Experience

Idaho Air National Guard
124th Force Support Squadron
Services Flight
Duties included Customer Service, Administrative, Insurance and Identification Representative and Human Resources while working in the Personnel office and most recently as the Assistant Training Manager for the Services Squadron where responsibilities are ensuring training requirements are being met and documented as well as facilitating group training meetings and computer based training. The Services Unit ensures that areas of Fitness and Recreation, Lodging and Food Service are being satisfied accordingly to military standards. Training as services member included extensive food service training, fitness management, lodging management and mortuary affairs. As a result of membership, an active Secret Security Clearance is still in possession until 2017. Membership is part time and separation date is October 2013.
November 2007-August 2013

Independent Tutor of English and Algebra Studies
Position was as an independent tutor of English and Algebra for Middle and High School on a part time basis, usually 10-15 hours per week.
September 2009- January 2012

FastBucks
Assistant Manager and Loan Processor
First position with FastBucks was as a sales and loan originator. Duties included customer service, sales, data entry, heavy phone work and loan processing. After time as a loan processor, position turned into management. As the assistant manager, duties also included office management, accountability of cash on hand and daily deposits and closeouts.
September 2009- June 2010

Saia Motor Freight
Customer Service Representative and Data Entry Clerk
Position was full time and duties as a Customer Service Representative included answering customer’s calls in a call center environment as well as responding to emails. Responsibilities included order placing, tracking, invoicing and price quotes for customers. As a data entry clerk, responsibilities were for processing freight bills and customer invoices by alpha-numeric data entry into company’s database.
September 2005-June 2007

Carlson Leisure Travel Group
Travel and Sales Agent
Position was full time as a travel customer service and sales agent for major credit card companies such as American Express. Responsibilities included acting as a guide for travel related information and issues and resolving conflicts in a timely manner. As a result of this position, proficient skills were gained using reservation ticketing systems. Position included heavy volume phone work and extensive customer service skills.
June 2003-August 2005

Skills
Computer: Proficient in Microsoft Word, Outlook, Excel and Power Point to include alpha and numerical data entry, editing and proofreading responsibilities. Search engine evaluation work included services for Google, Bing and email providers and other internet programs. General office skills include phone work, faxing, filing, copying, mail sorting/delivery, deposits, cash reconciliations and receptionist responsibilities.

Affiliations
Idaho Air National Guard
November 2007-Present

American Public University
July 2010-Present

Community College of the Air Force
November 2007-June 2011
Skills (2) Rating
Creative Writing
Blog Writing