Isaac Toti

Freelance Blog Writer & French Translator

Location:Laurel, Maryland, United States
2 Skills
Isaac Toti
P.O. Box 11407
Takoma Park, MD 20913

To ensure my marketing, managerial, customer service and bilingual skills within organizations whose core businesses deal with customer relations, market research, foreign governments, sales, trade agreements between countries and organizations.

Professional Communication Skills
• Strong ability to plan, to organize, and to lead
• Strong customer service skills
• Excellent verbal and written skills
• Client relationship building skills
• Promotional event skills

Other Skills
• Fluent in English and French
• Proficient with all MS Office programs

Professional Accomplishments
• Implemented and changed company core values with Stan’s
• Increased sales by 20% by redesigning antiquated company structure
• Established wholesale accounts’ as well as retails’ with Stan’s
• Covered major embassies to market pest control services
• Coordinated orientation and ongoing training for new employees with Stan’s
• Conducted workshops to acquaint employees with company’s new guidelines
• Certified real estate salesperson with Prudential
• Worked as a brand ambassador manager for a marketing firm, GMR Marketing

Professional Experience
Marlo Furniture, sales consultant, 2006 to present
• Greet and counsel customers to choose the right home furnishing goods
• Help customers do credit applications
• A follow up will ensue after finalizing the transaction

Residents’ Relations Specialist, the Whitney at the Bozzuto Property, December 2005 to 2008
• Exercised excellent customer service skills

Leasing Consultant/Logistics Specialist, Post Properties, October 2002 to July 2005
• Leased apartments home to prospects
• Effective liaison between embassies and post Properties
• Assisted residents with guests and day-to-day issues
• Solved residents’ issues efficiently and effectively

Sales Consultant, Rentokil Pest Control, July 2005 to March 2006
• Met with business owners on a daily basis to discuss pest issues
• Established accounts with businesses
• Monitored accounts weekly

Market Researcher, Bay International, LLC. April 1999 to October 2002
• Surveyed prospects over the phone to explain products and services
• Gathered information dealing with the needs and attitudes of the potential prospects
• Made interviews by geographic area, interest groups, and income
• Mailed samples or brochures to acquaint prospects with products and services

Manager, Stan’s Inc. Washington, DC; June 1992 to April 1999
• Handled all aspects of customer service
• Implemented monthly business reports
• Led company meetings
• Evaluated employees’ performance

Ticket agent Air Afrique, Abidjan, Ivory Coast May 1986 to June 1989
• Assisted passengers with international and domestic flights
• Made passengers travel arrangements through travel and rental car agencies

• University of Maryland University College, June 2003
Bachelor degree in science in Business and Management
• Montgomery College, June 1999
Associate Degree in Business Administration
Skills (2) Rating
Blog Writing
French Translation