AMANDA R. KEEN
601 A Crimson Creek Drive Phone: (270)900-4194
Elizabethtown, Kentucky 42701 Email: email@example.com
~ CUSTOMER SERVICE & OFFICE ASSOCIATE ~
Seasoned Customer Service and Office Associate experienced in perceiving client needs.
A quick study with proven aptitude in applying company protocol and procedures resulting in sustained revenue.
Positive, proactive team persona reflecting an ability to multi-task and organize for efficient operations and harmonious work environment.
To beneficially apply comprehensive life skills in a positive work environment.
~ COMPUTER SKILLS ~
-Microsoft Word -Microsoft Excel -Microsoft Office -Power Point
~ DEMONSTRATED ABILITY ~
Assessed and facilitated customer needs in fast-paced, competitive, high pressure environment.
Printed night audit reports daily.
Developed clientele via networking.
Processed guest reservations.
Ran credit reports for potential lessees.
Balanced cash drawer.
Maintained transaction records
Performed customer follow-up
Resolved customer complaints
Completed contract forms
Conferred with customers
Issued vehicle registration renewals, transfers, and marriage licenses.
Transferred data into spread sheets daily.
~ RELEVANT WORK EXPERIENCE ~
Customer Service Rep Elizabethtown, Ky
Client Services Specialist Elizabethtown, Ky
Best Western Music Row Nashville, Tennessee
Choice Hotels Louisville, Kentucky
Night Auditor/Guest Services
Solectron Global Incorporated Louisville, Kentucky
Data Entry Repair Clerk
National Processing Company Louisville, Kentucky Leasing Agent
Jefferson County Clerk Louisville, Kentucky
Deputy County Clerk
~ EDUCATION ~
Antioch High School
References Available Upon Request