Kimberly Tanke

Freelance Blog Writer & Social Marketer

Location:Leander, Texas, United States
2 Skills
High-performing manager with 15 years of electronic billing experience. In-depth knowledge of billing operations at all levels. Demonstrated proficiency in staffing, training and development, budgeting and revenue management and analytics.

Skill Highlights
• Telecommunications and Internet e-commerce third-party payments and settlements
• Revenue Assurance
• Vendor Management
• Client Account Management & Monitoring
• e-Commerce
• Leadership/communication skills
• Performance Analysis
• Social Media integration, planning & Management
• Risk Management
• Electronic Billing - ACH, Credit Card, Mobile,and Local Exchange Carrier (LEC) through PayOne, BSG Clearing, and ILD
• Process Improvement
• Blog writing, editing and posting for various clients
• Press Release writing, editing and posting
• Social Media Management (Facebook, Twitter, LinkedIn, Google+)

Core Accomplishments

Fiscal Management
• Managed billing revenues in excess of 200 million annually.
• Reduced department expenditures by 25% over a one-year period via renegotiation of vendor contracts and pricing.

• Reduced billing costs by $700,000 in one year.

Operations Management
• Managed online media programs, billing and product approvals for all electronic billing channels.
• Handled all functions related to Local Exchange Carrier billing.
• Regulatory and industry best practices compliance, resulting in 55% reduction in consumer complaints in a 2 year period.

• Authored or approved business rules for each billing platform.
• Developed and managed multi-state team of account managers to support client base.

Account Management
• Managed over 90 accounts for ecommerce purchases and billing.
• Successfully met or exceeded all revenue goals for client base each fiscal year.
• Developed,directed and managed ongoing social media strategies for client base
1. Managed various social media plaforms
2. Consistent and relative content (blogs, social media)
Skills (2) Rating
Blog Writing
Social Marketing