Friends (1)

Jenay Brown

Freelance Voiceover Freelancer & Data Entry Freelancer

Location:Fairburn, Georgia, United States
2 Skills
Jenay Brown


EDUCATION Clark Atlanta University, Atlanta, GA
Candidate for Bachelor of Science, Psychology, December 2013

October 2006- August 2007 AJ Wright Inglewood, CA
Customer Service Rep
• Sold, Marketed, and promoted clothing apparel
• Given a Raise in the first 6 months of employment
• Cited numerous times by floor management for customer service skills
• Handled daily finances
• Floor and department management

August 2007-
January 2008

March 2011 – October 2011

October 2011 – August 2012 Juice it Up Hawthorne, CA
Smoothie Artist,
• Strategic team member
• Daily financial transactions
• Created refreshing beverages at customers request
• Performed daily cleaning taste to meet states sanity requirements
• Trained new employees to prepare them for the tasks they needed to perform

ColdStones Creamery Vinnings, GA
Shift Lead
• Daily customer assistance
• Preform daily sanitation task to meet state requirements
• Shift Manager
• Cash handling
• Customer Service
• Food Handling
Key Holder

Comcast Alphertta, GA
Telesales Representative
• Strategic team member
• Daily customer assistance
• Sold and Marketed Comcast products and services
• Trained new employees on proper selling techinques
• Acknowledged for exceeding the sales quota for the month

August 2012 –
Currently Career Connection Incorporated/ IBM/ APPLE
Tier 1 Technical Support

• Troubleshoot MAC and iOS devices
• Apple online store advisor
• Certified technical support advisor
• Knowledgeable in MAC products
• Received numerous customer satisfaction surveys
• Data entry
ORGANIZATIONS & HONORS • Member, National Association for the Advancement of Color People Club
• Vice President of NAACP Youth College Chapter at Clark Atlanta University 2010-2011
• Miss Residence Hall Association 2009-2010
• Volunteer, Admissions office at Clark Atlanta University
• Volunteer, Atlanta AIDS Walk
• Volunteer tutor, Ascension Lutheran Church Tutors
• Beckwith Hall Resident’s Association 2008-2009
• Atlanta Mission Intern 2012-2013

TECHNICAL SKILLS • All phases of Microsoft Office, Excel, Word and PowerPoint.
• All phases of Apple MAC Computers and iOS devices.
Skills (2) Rating
Data Entry