Jayde Snyder

Freelance Admin Support Freelancer & Data Entry Freelancer

Location:San Francisco, California, United States
2 Skills
18587 Granite Ave
Riverside, Ca., 92508 Phone : (951) 215-5758
E-mail : Jayde.Snyder@Wellsfargo.com
Jayde Snyder

Objective To work in a professional environment that promotes individual growth, recognizes dedication, and allows internal advancement.
Applicable Experience
2010 – Present Wells Fargo Home Mortgage San Bernardino, CA

Customer Service Representative
? Manage incoming phone calls
? Accept escalated calls and deescalate the customer
? Support new hire and continued learning customer service representatives by phone and in training classes
? Quickly and effectively solve customer challenges.
? Provide mentoring to representatives as requested
? Prevent work orders by completing tasks on the call with the customer such as tax payments, adding or deleting escrow, and tax research.

2008 – 2009 Cannon Management Company Riverside, CA

Administrative Assistant
? Manage incoming phone calls
? Customer service
? Files maintenance
? Correspond with vendors, homeowners and Board members regarding Association related issues
? Obtain requested materials from various sources and put together Management Reports within alloted time frame
? Assist Regional Association Manager with nine (9) Homeowners Associations

2007 - 2008 Corona Animal Hospital Corona, CA

? Manage incoming phone calls
? Customer service
? Customer billing
? Schedule appointments, including maintenance check ups
? Files maintenance
? Occasionally assist veterinarian

2006 – 2007 Crossroads Animal Emergency Hospital Norwalk, CA

? Manage incoming phone calls
? Customer service
? Files maintenance
? Assist with incoming emergencies
? Provide comfort to animal owners

2005 - 2006 Liberty Animal Clinic Windsor Mills, MD

Assistant Office Manager
? Assist veterinarian with surgeries
? Assist with employee hiring & evaluations
? Customer billing
? Schedule appointments
? Inventory control
? Supervise file maintenance
Education 2006 - 2008 Cerritos City College Norwalk, Ca.
Major: Biology

2008 – 2009 Riverside Community College Riverside, Ca.
Major: Physical Therapy

2010 - Present Sage College Moreno Valley, Ca.
Major: Court Reporting
Skills (2) Rating
Admin Support
Data Entry