Hi. I’m Megan. I’m a writer, researcher and editor looking for freelance work.
Education
Master of Arts (Research) in Communication; 2012; Saint Louis University
Bachelor of Arts in Communication Studies; Magna *** Laude; 2010; Marquette University
Work & Relevant Experience
Curriculum Development Specialist: January 2013-Present, ACA International, Minneapolis, MN
- Write seminar materials beginning with needs analyses; manage and edit subject matter expert contributions
- Create, edit and revise exam questions for credentialing programs
- Edit, update and modernize all current seminar materials, including visuals, graphics, language, content and activities
- Write training-themed articles for monthly publication; collaborate on marketing copy and emails
Communication Specialist: October 2012-January 2013, ACA International, Minneapolis, MN
- Co-wrote a seminar in five weeks from conception to printing; created new product from the materials which generated $8,400 in sales in the first week on the market
Public Speaking Instructor: Fall 2010-Spring 2012, Saint Louis University, St. Louis, MO
- Taught two sections of public speaking per semester; provided constructive written and electronic feedback
- Consistently received evaluation scores higher approximately 20% higher than departmental averages
- Developed content to meet the needs of students, including: 16-week course schedule, exams, assignments, interactive lectures and e-learning tools
Organizational Communication Specialist: 2011-2012; 3 organizations, St. Louis, MO
- Interviewed participants; designed protocol; transcribed/analyzed data
- Diagnosed communicative problems; provided recommendations to stakeholders to improve strategic alignment of organizational goals and communication
- Wrote 100 pg. thesis after conducting research on health/wellness policies; presented findings to various audiences
Qualitative Research Assistant: 3 semesters, 2010-2012, Marquette University & Saint Louis University
- Conducted focus groups with news readers to improve news organizations’ social media presence; transcribed data
- Edited and revised a digital manuscript; developed electronic system for complex data management
- Located, synthesized and summarized relevant research related to various communication topics
Sales Support Representative: Summers 2007-2010, Winter 2009, McGraw Hill Higher Education, Dubuque, IA
- Provided customer service by responding to phone and email inquiries; utilized Salesforce.com
Job Lab Training & Development Volunteer: Fall 2009, Milwaukee Center for Independence, Milwaukee, WI
- Identified employment barriers of clients with disabilities and collaborated with client to determine training needs
- Created and delivered training modules; assessed effectiveness and offered opportunity for client feedback
Skills & Tools
COMMUNICATION: Writing (Rhetorical Composition II MOOC Statement of Accomplishment) • Editing • Public Speaking • Customer Service • Teaching (Certificate in University Teaching Skills) • Adult Learning Theories • Marketing Principles • Change Management • Conference Preparation & Presenting • Intercultural & Organizational Communication • Sales Support • RESEARCH: Needs Analyses • Research Design • Interviews • Focus Groups • Surveys • Ethnography • Communication Audits • Transcription • Data Analysis • TECHNOLOGICAL: Easel.ly • SPSS • Prezi • Webex • Social Media • Salesforce • Microsoft Office Suite • Instructional e-tools • Blogging