Ziyad Abbas

Freelance Translator & Customer Response Freelancer

1014
Location:Chicago, Illinois, United States
Profile:https://www.freelanced.com/ziyadabbas
0
Kudos
5.0
2 Skills
$27
Rate/Hr
ZIYAD ABBAS
4848 N Winthrop Ave, Apt 202, Chicago, IL 60640 • (708)362-7250 • ziyad@housesoccer.com
Permanent Work Authorization • No Visa Sponsorship Required

OVERVIEW
• Seven years of experience demonstrated excellent customer service
• Strong communication skills and quick learner
• Fluent Arabic and English

WORK EXPERIENCE
Customer Service front desk
Royal Jordanian Chicago O’Hare airport May 2013 – Present
Greet and check- in passenger
Make passenger flight reservations as required/requested
Inspect and verify all required passenger departure documentation

Customer Service Associate May 2012 – Present
House Soccer, Chicago, IL
• Selling sports equipment
• Assisting customers and resolve customer complaints
• Building relationships with customers to drive sales

Banquet Assistant November 2008 – May2013
The Drake Hotel, Chicago, IL
• Welcoming and guiding customers and guests to their seat
• Preparing banquet for events and activities
• Displaying excellent communication and responsiveness to guest needs

Fitness Instructor August 2006 – June 2008
Wider Fitness Club, Amman, Jordan
• Assisting clients one-on-one and in group settings
• Teaching fitness classes and providing personal training instruction

Soccer Coach March 2004 – February 2006
El-Amana Youth Soccer Team, Baghdad, Iraq
• Coaching soccer for youths aged 15-17

Soccer Coach January 2002 – March 2004
Talabah Youth Soccer Team, Baghdad, Iraq
• Coaching soccer for youths aged 15-17

EDUCATION
BA Sports Education June 2000
Baghdad University, Baghdad, Iraq
Skills (2) Rating
Translation
Customer Response