SUMMARY OF QUALIFICATIONS:
Administrative professional with over 10 years experience seeking a position which will utilized my combined experiences as a senior contracts analyst, marketing analyst and real estate transaction specialist.
Ability to interpret and explain complex contractual issues and identify those with company
Critical thinker under pressure without giving in to frustration and handled multiple tasks simultaneous without requiring close supervision.
Excellent time management skills with proven ability to prioritize projects and initiate follow through with meticulous attention to detail against strict deadlines.
Superior interpersonal, organizational and client service skills.
AREAS OF EXPERTISE:
Salesforce.com Database Solutions
Microsoft Professional Office Suite
SAP (various applications)
Staff training & development
Sears Holding Corporation
White Marsh, Maryland 2008-Present
Customer Service Representative:
Adapted & worked effectively within my department to encourage sale growth through up-selling and volume sales.
Greeted customers and assisted with product selection by having extensive knowledge of the products sold.
Assisted in maintaining proper inventory levels were met by direction given by Assistant Store Manager.
Handled financial transactions such as opening new store credit card accounts and applying payments to existing customer accounts.
Achieved personal monthly sales goals through direct sales and internet usage.
Phillips Edison & Company
Baltimore, Maryland 2006-2007
Real Estate Transaction Specialist:
Worked with Due Diligence Director on account set-ups in Master System files. Assisted Office Manager with the administrative needs of the office.
Worked with Due Diligence Director to complete 3rd party vendor invoicing and account database list. Created charts, spreadsheets, and graphs to keep Due Diligence teams on track for monthly and quarterly goals.
Assisted Due Diligence Director in finding ways to improve the marketing process and to help coordinate the Due Diligence Manager’s time lines and set priorities for each one per month.
Handled travel arrangements for Due Diligence Director and keep track of weekly budget/account spending.
Nurad Technologies, Inc. 2004-2006
Senior Contracts Analyst:
Responsible for the administration of company contracts. Organized and processed contractual information on contracts and interpreted contract terms and conditions. Monitored contract compliance for the company.
Supervised and delegated clerical duties to contract assistant to ensure contractual dates and modifications were implemented.
Provided interpretations of contracts terms and conditions and monitored all activities to insure proper compliance. Reported problems or variances to CFO. Coordinated all administration associated with contracts.
Prepared TAA agreements and Export Licenses documentation for submission to the Department of State.
Insured proper communication and coordination with Purchasing, Inventory Control, Production, Accounting, Quality, Engineering, and Marketing. Assisted in expediting, as required, to insure activities stay on schedule and contractual communication was met.
Assisted, as needed, with contract negations, RFP’s and contract price evaluations.
Prepared and processed contract modifications changes and addendums in a timely manner to ensure contractual dates were met or extended.
M/A-COM Signit Products 2002-2004
Hunt Valley, Maryland
Performed administrative functions while handling customer inquiries and concerns. Processed sales orders and interacted with various department heads to ensure deliveries met needed schedules. Assisted Sales& Marketing Manager in detailed marketing tasks, to include, generating sales brochures, preparing conference rooms, setting up travel arrangements for Director of Sales & Marketing, and preparing numerous Power Point presentations.
Coordinated Domestic/International travel arrangements for General Manager and Director of Sales and Marketing. Handled travel arrangements for international sales representatives to visit facility once per year.
Developed companies first data base in Access to be used for future sales forecasting and demographical sales selection.
Maintained weekly reports for Director of Sales and Marketing by linking and merging current databases. Learned additional software, such as Adobe Photoshop & Quark Express.
Morgan State University
Political Science B.A.