Franklin D. Tatro
BLUE HAWAII COMPUTER SHOP . Lees Summit , Mo.
P.C. / Mac / Mobile Device Technician. 05/2011 to Present
Primary day to day responsibilities are P.C., Mac: laptop - desktop , mobile device , tablet repair in addition to logic/mother board repair and replacement , as well as installations of P.C. -Mac software, screen replacement , flex cable replacement , battery changes, likewise customer relations as to advising best course of action for their repair or upgrade.
CALVARY TEMPLE. Kansas City, Mo.
Computer Technician. / Network Technician 04/2010 to 05/2011
Established the entire Wireless Cisco Network system using Windows Servers for the Catholic Charities Foundation S.C.O.P.E after school program. The project involved hands on CAT -5 wring , bridging, network software integration using Active Directory, DNS, DHCP, VoIP WINS, and TCP/IP . Further responsibilities had been troubleshooting the desktops ranging from software and hardware configuration using the appropriate programming and diagnostic tools.
COMMUNICATION SOLUTIONS. L.L.C. Joplin, Mo.
Lead Desktop Technician. . 05/2008 to 04/2010
At the time my responsibilities were to facilitate the entire call center of 300 workstations regarding; desktop support, network protocol configuration, client server confirmation. Moreover , as the lead floor technician it had been my responsibility to repair and upgrade the workstations as to setting up an on site workshop to facilitate the hardware-software issues pertaining to the desktops.
Computer Technician. 02/2002 to 05/2008
Having been the lead computer technician, my responsibilities had been to repair and upgrade all donated desktops for resale. This involved diagnostic and assessment, including hardware / software / motherboard diagnostic and repair of all makes and models of PC upgrading and configuration . Essentially establishing an on-site repair shop to facilitate repairs for re-sale