Summary of qualifications Senior writer of military and commercial technical manuals for aircraft, hardware and software. Communicate with manufacturing, engineering and customer to author manuals to Specifications. As an instructor I have developed and wrote on the job, computer based training and in class courses. 19 years as a technical writer and consultant. 21 years of maintenance experience in airframe and subsystems, including power plant, fault isolation, troubleshooting, on heavy and fighter aircraft. Quality management, logistics and acquisition experienced.
Work experience 4/2012-5/31/2013 Cornet Technology, Inc Springfield, VA
Lead Technical Writer
Lead Writer for all hardware and software technical documentation for Cornet Technology including Theory of operation, System description, maintenance, Troubleshooting and customer training. Implementing Flare authoring and publishing system (xml and html). Train technical writers on using the new Publishing tools. Develop Authoring guide and management plans for department. Develop Style sheets and DTDs to use for single source publishing of manuals and web content.
9/2007- 08/2011 Raytheon Falls church, VA
Principal Tech Writer/ Instructor
Lead technical writer for operational and maintenance technical manuals, ILE support projects, test procedures, operator and maintenance training development. Validate and verify technical procedures. Authored and maintained technical management plans, book plans and authoring training guides. Project lead and writer for development of new hardware and software manuals. Responsible for management plan, budgeting man-hours and schedule for delivery.
3/2006-05/2007 Aero Union Chico CA
Technical Publication Team lead/Author/ Validation Manager
Responsible for authoring technical publications for the Airborne Fire Fighting Systems on the Spanish C-295 aircraft and the United States
Forest Service C-130 aircraft. Developed authoring guides and quality assurance procedures to meet Industry standards from the ground up. Rework engineering drawings in AutoCAD and convert into maintenance illustrations using adobe software. Manuals included all aspects of maintenance, theory, troubleshooting, training, and checklist for flight crews and maintenance inspections. Responsible for management plan, budgeting man-hours and schedule for delivery.
1/2002-8/2005 Lockheed Martin Palmdale CA
U-2 Aircraft Technical Support Engineer /Quality Assurance
Responsible for management of Technical Order development operations during major rewrite conversion. Streamlined communications to improve and consolidate turn around time of comment incorporation of technical changes, saving man hours and time. Designed, developed, and implemented training program for Quality Assurance to meet with ISO and military standards.
3/1995 – 11/2001 USAF Edwards AFB Flight Test Center, Ca
System Verification Manager
Responsible for management of Technical Order development and operations during flight test of the F-22 and B-2 acquisition programs. Streamlined communications to improve and consolidate turn around time of comment incorporation of technical changes, saving man hours and time. Designed, developed and implemented training program for the first automated technical order review. Served as Integrated Maintenance Information System coordinator between the contractor and government during Flight test. Well diverse on aircraft systems to include; general, landing gear, hydraulics, engines, APU, AMAD, fuels, flight controls, egress, low observable and structures of the F-22 aircraft. Interfaced with Lockheed, Boeing and Pratt & Whitney to support Technical order requirements.
10/1993 - 3/1995 USAF Edwards AFB Flight Test Center, Ca
Lead B-2 Flight Test Engineer/Crew Chief
Responsible for coordinating integration of test modifications w/air vehicle engineering & manufacturing organizations. Supervised 9 maintainers as B-2 Lead Crew Chief. Performed B-2 aircraft maintenance and evaluations for developmental flight test. Well diverse on aircraft systems to include, general, landing gear, hydraulics, engines, fuels, flight controls, egress, low observable and structures of B-2 aircraft. Directed daily maintenance for Flight testing. Interfaced with Air Force and contractors at all levels to support test requirements. Performed troubleshooting and maintenance on all airframe and power plant systems.
1/1990 - 10/1993 United States Air Force Griffiss AFB, NY
Field Training Detachment Instructor
Responsible for conducting formal classroom, flight line and in-shop instruction. Prepared lesson plans, plans of instruction and measurement evaluations. Responsible to review, update, and finalize course documents. Assigned as Configuration Management and Modification Monitor. Certified to instruct courses including, Theory of Operation, Troubleshooting, and Familiarization of all aircraft systems, Engine Run, Aircraft Phase Inspections, and Weight and Balance. Developed and taught B-52 Crossover course for Air Force. Over 2000 hours of instruction.
Community College of the Air Force US-Ca-Edwards
66 credits toward AA
Integrated Electronic Technical Manual systems
XML Developer (Flare)
XML Authoring Systems – MadCap Flare, Frame Maker, Oxygen
MS Office 2007 Word, Visio, Project
Technical Training Instructor Certification
Integrated Maintenance Information System (F-22)
Military Acquisition for Flight Test Center
186 Hours of Quality training
Test and Evaluation for new Military Programs
Six Sigma qualified team member