Friends (2)

Kelly Boykin

Freelance Data Entry Freelancer & Customer Response Freelancer

Location:Houston, Texas, United States
Phone: 281-978-0335
2 Skills
Kelly Boykin
8631 Timbercraft Houston, Tx 77095 (281)978-0335

Objective ___________________________________________________________________________
Previous History in: Data Entry/Administration/Networking/Marketing/Sales/Customer Service/Communications/Telemarketing and Project Management.
Profile _____________________________________________________________________________
Motivated, personable business professional with a successful 10-year track record of profitable small business management and ownership. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Produce accurate, timely reports meeting minutes, job descriptions, Policies & Procedures. Thrive in deadline-driven environments. Excellent team-building skills.
Business to Business & Residential Relations.
Skills Summary
Report Preparation
Written Correspondence
Access/Act/Excel/Word/ Power Point/Quick Books/ Flexible and versatile
Customer Service
Coordinate Events
Marketing & Sales
Personal & Business Assist.
Front-Office Operations
Professional Presentations
Create Business Plan, Resumes, Job Descriptions
Professional Experience ______________________________________________________________
Enjoyed and adjusted to working in a home environment.
Data entry, Customer Service, Telemarketing, Project Management, Freelance Writing, Typing, Editing.
Designed Business Plans & Resumes for others.
Created Flyers, Business Cards, Coupons and other incentives for Customers. Sold wholesale products. EBay and Craig’s List.
Researched wholesalers and products. Created Leads. Worked in Excel Spread Sheet.
Worked with many vendors. Bid jobs successfully. Established boundaries and balance in between work and home
Became a successful part-time entrepreneur.

Responsible for paying bills using Quick Books.
Professional correspondence to customers and vendors.
Ensured full compliance with Servpro franchise policies and requirements.
Increased Sales by 50%.
Oversee all office operations with outstanding customer service. Prepared Inventory and Reports.
Assisted in preparations to sell company.
in 2010.Prepared Complex Reports for end of year and for the sale of the business. Worked independently well into 2011 as an assistant filing and closing out all old jobs.

Kelly Boykin

8631 Timbercraft Houston, Tx 77095 (281)978-0335
Page 2
Professional Experience _______________________________________________________________
Open and Close.
Oversee all operations and provide impeccable customer service:
Built a clientele supported by 60% referral business.
Develop and implement strategic marketing plan for business
Inventory Reports, Tracking of liquor sales and employee sales.
Order all supplies for establishment and employees
Opened up the line of communication by: holding Meetings, providing training, staffing, employee requirements, and related discussions.
Responsible for making all employees get TABC Certified.
Create special promotions, write/design print company advertising.
Created policies & procedures for employees to follow.
Attended different networking events to increase leads.
Created an independent warm and comfortable family atmosphere.
Coordinated all Party’s, Events. Responsible for Staffing, Scheduling, Marketing, and Networking. Increased Bar and Restaurant business by one-third.
Created a working relationship with the Texas Workforce Commission.

Researched and created company business plan.
Assisted in the creation of MCCS USA.
Created Policies, Procedures, Time Sheets, Contracts, Employment Applications, flyers, and manuals.
Installed and set up telemarketing room. Created Scripts both for English and Spanish speaking reps.
Held New Hire Events and Training Seminars. Hired Sales Professionals and Installers.
Established well organized and trained teams. Motivated and encouraged team work.
Coordinated with vendors. Ordered office supplies. Generated and Qualified Sales Leads. Coordinated all installations.
Acted as a liaison in between installers and customers. Handled customer complaints. Resolved 97% disputes.
Assisted anyone who was falling behind. Researched POS Systems & CC Processing Equipment to stay up to date with competition. Attended all Processor Meetings. Informed associates of new regulations to be compliant with company standards.
Prepared information for website. Created a substantial client base.
References available upon request.
Skills (2) Rating
Data Entry
Customer Response