2605 JOHN GLENN CT. ANTIOCH, CA 94509
925-303-2986 HOME/925-238-4590 CELL SUSIER.SINGH@YAHOO.COM
My objective is in obtaining a position which, combined with my experience, adaptability, and knowledge, will allow me to grow professionally. I wish to utilize my skills and work experience for the benefit of a forward and progressive thinking company. I am a very hard worker that will be an asset to the company. I wish to start a new life in San Francisco with my husband and new job.
SUMMARY OF QUALIFICATIONS
I am a goal oriented professional with a desire to please others. With extensive knowledge in customer service and call centers. I have the ability to deliver outstanding client satisfaction. Problem resolution, business relationships, and client service are important to me. I work well with others and learn new computer programs with ease. I have knowledge of Excel, Power point, MS Word, InDesign, Illustrator, Photoshop, and some Maya and Sculptris, 10 key touch and 60 WPM typing.
WORK OF EXPERIENCE
1998-2002 and 2005-2009 Bank of America Corp
Wire Transfer Customer Service Department. Concord, Ca Operations Rep.
Duties included processing wire transfers in an accurate and timely manner. Heavy phones included problem solving, locating wire transfers, investigating, and training new employees as well as a manager. Duties also included coaching other employees with calls and procedures while maintaining a professional manner. I have received many awards for excellent customer service and satisfaction. Was on several committees and participated in discussion groups as well to keep up morale in the workplace.
2003-2005 Olive Garden
Restaurant industry Pittsburg, Ca Food Server
Duties included providing customers with excellent service and a smile. I have also participated in training new employees in the serving processes. Accurate handling of cash and credit transactions efficiently. Initiating phone orders and processing accurately for pick up. Opening and closing duties were also part of my job requirements.
2010-2013 Los Medanos College
Graphic Communications Degree AA Graphic Comm. I just finished getting a degree in Graphic Communications in order to further my career options. My GPA is currently 3.25. I get along with other students and the instructors. I enjoy school. And would love to apply the skills I have learned in the work world as soon as I can to improve my future possibilities in the job market. Skills include InDesign, Design Drawing, Illustrator, Photoshop, and Microsoft office programs. Am a fast learner and yearn for the opportunity to show off my newly obtained skills in the workplace.