Donna Rifai

Freelance Software Designer & Internet Marketer

Location:Bethesda, Maryland, United States
2 Skills
Seasoned Project Manager with total of 15 years of hands on experience in Web/Software Development and architecture, Search Engine Optimization, Web/Software System Functional Analysis, Web/Software Project Management, and Business Requirement Analysis with the ability to get U.S. Public Trust clearance. Strong business strategic planning, IT strategy initiative analysis specifically for SaaS model, communication, interpersonal skills, excellent teamwork, client oriented, result oriented and excellent analytical and organizational skills with attention to details.

Web/Software Development - 14 Years
Web/Information Architecture - 12 Years
Documentation/Technical Writing - 10 Years
Product/Database Analysis/Management - 7 Years
Web/Software Project Management - 12 Years
Business/System Requirement Analysis - 6 Years
Non-Profit Organizations - 5 Years

? Web/Software Development expertise in constructing web application architecture, translating requirements producing product prototypes, wireframes, and project deliverables.
? Business System Requirement Analysis on ERP and SaaS model experience including specific software requirement analysis, data analysis, business requirement analysis, documentation/technical writing in Agile and RUP, and practiced CMMI methodology. Excellent interpersonal skills working with stakeholders and C-Level managers.
? Project Management skill with experience in working on small and large projects implementing Waterfall, Agile and ITIL methodologies based on PMBOK standards. Past projects includes multi million dollars projects, added 10% of company revenue. Expertise in creating project process related documents such as SOW, SLA, SRS and Change Requests. Main strength in software implementation/migration projects. Tools used MS Project and BaseCamp.
? Involved in various Content and Knowledge Management, CRM, LMS and E-Commerce implementation projects for clients with world wide operations working with global remote team members.
? Extensive hands-on experience with web development and object oriented programming with HTML/DHTML, ASP, VB, C#, JavaScript, CSS, JAVA, JSP, PHP, XML/XHTML, SQL/TSQL, PL/SQL.
? Hands on experience with relational database management: SQL Server2000 and Oracle 10G.
? Hands on experience with collaborative web and software development/management tools: InterDev, Sharepoint, Dreamweaver, Eclipse, Secure FTP/CRT, FrontPage, Homesite, MS Visual Studio, VB.Net, Visual FoxPro, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, Adobe Premiere Pro.
? Hands on experience with E-Commerce software packages such as ATG Commerce Suite and worked intensively on ATG Deployment, Performance tuning, Scenarios, Targeters and slots, Pipelines, Managing catalog, Pricing, Inventory, Facets, Search indexing, ATG CA setup/management. The experience working with ATG modules such as ATG Commerce, ATG Fulfillment, ATG CSC, ATG CA, ATG Search, ATG Personalization, and ATG Merchandising.
? Hands on experience with server setup, maintenance and administration: IIS, DNS, AD, Apache, Windows Server, Linux, J2EE, JBOSS. System performance testing tool using LoadRunner.
? Experience with project management and requirement/business analysis tools Erwin, Rational Unified Process, Visio, BaseCamp and MS Project. Also with CMS, CRM tools in ATG E-Commerce Suite, SalesForce, Vignette, Tridion and Drupal.