I have over 9 years of experience in the legal assistant/paralegal field in increasingly responsible positions. I am currently a highly qualified Paralegal and Help Desk Specialist with SRA International. This job requires me to have complete knowledge of the company systems, and communicate daily with customers to resolve all necessary issues as well as complete all legal assignments, which deal with corporate accounts.
• Processing Applications:
? Microsoft Word
? Microsoft Outlook
? Microsoft Publisher
Paralegal Certificate Program/Durham Technical Community College, 2008-2009
Psychology/North Carolina Central University, 2007-2008
Southern New England School of Law, 2004-2005
B.S. (Crime, Law and Justice), Pennsylvania State University, 2003
Business Administration/Northern Virginia Community College, 1998-2000
SRA International, Inc. Fairfax, VA. August 2011 to Present. Paralegal and Help Desk Specialist.
? Assist attorneys to prepare integral corporate documents/materials.
? Work with lawyers to prepare all documents required to form corporations, partnerships and limited liability companies in any state.
? Assist lawyers in the preparation of documentation for amendments, withdrawals, mergers and dissolutions of corporations, partnerships and/or limited liability companies.
? Assist lawyers with the completion of stock certificates.
? Create and maintain corporate minute books.
? Work directly with attorneys and clients during closings and corporate transactions.
? Provide lawyers with assistance in the preparation for and closing of various corporate transactions, including mergers and acquisitions and initial public offerings.
? Prepare audit letters for distribution to auditors and clients.
? Gather litigation and billing information to prepare draft responses to auditors' requests for information.
? Work directly with lawyers to prepare filings with regard to securities offerings and respond to the requirements of the Securities Acts.
? Prepare/conduct UCC Filings/Searches.
? Assist lawyers in the preparation and filing of UCC filings and handle UCC filing search requests in all states.
Help Desk duties:
? Provide complete, accurate, and immediate answers to questions from customers (doctors/dentists/other healthcare practitioners, hospitals, managed care organizations, medical malpractice payers) regarding a variety of procedural, regulatory, and technical questions about the Data Banks.
? Develop thorough knowledge of policies and procedures defined in NPDB and HIPDB guidebooks.
? Implement defined procedures for providing quality customer service in an environment that requires teamwork, efficiency, cross-training, and continuous improvement.
? Maintain knowledge of NPDB-HIPDB policies and procedures to ensure that information provided to customers is accurate and up-to-date. Respond to customer needs in a timely and effective manner.
? Accurately record, process, and/or follow-up each customer incident, using several software applications.
? Maintain professional customer service attitude at all times; excellent verbal and written communication skills.
? Manage multiple tasks efficiently and effectively.
Lanier Law Group, P.A., July 2007 to October 2010. Case Manager/Paralegal
? Worked through local agency and service providers to facilitate investigations, medical and treatment referrals, and ongoing legal proceedings to support clients who were involved in personal injury cases, such as car accidents, premise liability and worker’s compensation.
? Worked with agencies and service providers to facilitate case coordination and information sharing.
? Refers clients to appropriate community agencies; legal advocacy; counseling agencies for medical, mental, physical, social and educational needs.
? Maintained case records and provided assistance with appropriate documentation.
? Worked closely with law enforcement agencies, schools, health, and welfare agencies.
? Assisted with translating and interpreting for clients and staff and assisted with presentations for clients to introduce them to the law firm.
Karp, Frosh, Lapidus, Wigodsky & Norwind, P.A., 2004 to July 2007. Legal Assistant
? Responsible for keeping clients informed and up to date on their cases.
? Prepared legal documents, which include, wills, contracts, appeals, etc.
? Prepared all client correspondence.
? Prepared case summary reports.
? Attended the executions of wills, real estate closings, and depositions with the lawyers.
? Used computer devices for researching, entering data and preparing reports.
? Analyzed the available data and suggested some of the best solutions to solve a problem or case.
? Kept in contact with clients, physicians, insurance adjusters and lawyers.
Legal Association of Woman/Southern New England School of Law
First Year Student Representative, August 2005-May 2006