Hope Riendeau

Freelance Article Writer & Creative Writer

Location:Lunenburg, Vermont, United States
2 Skills
Hope B. Riendeau
100 West Main Street
P.O. Box 186
Lunenburg, Vermont 05906-0186
(603) 991-7990 cell

· Ten years served in Vermont Army National Guard as an Administrative Specialist.
· Attending Granite State College majoring in Business Management
· Computer literate in Microsoft Office to include Word, Power Point, Excel, Access, Crystal reports,Quick books, and PeopleSoft
· Communicates well with all including co-workers, clients, and customers
· Detail-oriented and able to work independently or as a team
· Projects a positive attitude and eager to learn and grow

Professional Skills and Abilities:

· Performed administrative and clerical duties according to policies and procedures
· Answer multi-line phone systems, direct calls, and take messages
· Utilized office equipment to include computers, copiers, calculators, fax machines, laminating machines, scanners, and credit card machines
· Greet clients, customers and potential employees and refer to proper departments
· Create, update, maintain, file, records and confidential information,
scheduled appointments and maintain appointment calendars
· Administered oral drug screens for employees and potential employees

· Placed phone and on-line orders
· Managed financial details such as invoices, deposits, and financial statements
· Performed inventory needs and stocking
· Assisted clients in choosing proper product for their needs

· Interaction with inmates
· Performed proper use of handcuff, shackles, and oleoresin capsicum spray
· Performed random shakedowns, body searches and security checks
· Displayed proper use of radio codes
· Fingerprinting, log book entry, and report writing
· Computer entry as well as multi-line phone operation

Employment History:

Berlin City Auto Group Sales/Operator 7/2010-3/2011

Verizon Wireless Sales/Assistant Manager 12/2008-7/2010

Cabot Motor Inn Front Desk/HR 5/2008-12/2008

Mane Street Styles Receptionist 3/2007-5/2008

Hitchiner Manufacturing Receptionist/HR 2/2006-11/2006

Hitchiner Manufacturing Machine Tool Operator 12/2004-2/2006

Department of Corrections Correctional Officer 3/2001-1/2004

Vermont Army
National Guard Administrative Specialist 2/1992-2/2002

Vermont Army National Guard Fort Jackson, SC
Administrative Specialist 1992

Vermont Correctional Academy Pittsfield, VT
Corrections Officer 2001

Keene State College Keene, NH
Ergonomics 2006

Granite State College Littleton, NH
Software Tools 2006
Advanced Software Tools 2006
Critical Thinking 2006
The Writing Process 2006
Small Group Communication 2007
Nutrition Concepts and Controversies 2007
Basic College Mathematics 2008

Available upon request
Skills (2) Rating
Article Writing
Creative Writing