Linda Yepiz

Freelance German Translator & Help Desk Freelancer

Location:San Jose, California, United States
2 Skills
Linda Yepiz

A Public Speaker/Educator with 30+ years experience in the tech field, I am interested in pursuing a "front line" Educator/Customer Relations and/or Technology "Evangelist" type position in which I have the opportunity to interact with customers, students and/or end users directly, in the technology/technology training fields.
Public Speaker/Educator, Information Technology and Services
Freelancer / Self-Employed
January 2006 – Present | Greater San Jose Bay Area
Public Speaker/Educator on a variety of technology topics including Google Services (Basic, Intermediate & Advanced Search Techniques, Gmail, Google Drive/Docs, Picasa), Build-Your-Own PC, Free & Open Source Software, eReaders, Cloud Storage, Online Photo Editors, Photo Management Services, and Services for Educators. Past venues have included public K-12 schools, junior colleges, technology clubs, community organizations, correctional facilities, and private homes.

Translation Services, German-English, English-German
Freelancer / Self-Employed
October 1989 – Present | Berlin Germany 10777 / San Jose, CA 95125
Freelance translator of a variety of personal and business documents. Types of documents include: personal letters (business inquiries, letters to pen pals/friends/acquaintances, love letters), genealogy records (personal family histories, birth/death/marriage records), personal resumes and cover letters, tape and electronic transcriptions (oral interviews, voicemails), printed content (brochures, pamphlets, programs), and a variety of web content .

Computer Lab Instructional Coordinator
Foothill-De Anza Community College District
October 2010 – October 2011 | De Anza Community College (OTI), Cupertino, CA 95014
Duties included: Managing the on-campus Computer Refurbishing Lab, overseeing day-to-day lab operations, hiring student interns (program participants) and personnel, creating and maintaining the program’s desktop support curriculum, providing all training and work direction to interns, regularly assessing and documenting participant progress, assisting in the placement of program participants as interns in industry, processing payroll for interns in the field, documenting all lab procedures, monitoring, and enforcing lab rules and policies, finalizing completed repairs and system builds, and providing follow-up. Additionally, I was a major contributor to the successful JDIF grant proposal funded by the State Chancellor's Office (the successful $300,000 proposal was distinguished as "Best in Category").

Computer Lab Coordinator
Santa Clara County Office of Education
June 2008 – October 2010 | Osborne School, Juvenile Hall, San Jose, CA 95110
Duties included: Developing technology and job preparedness curricula for incarcerated students, providing one-on-one support for students enrolled in online credit recovery programs, helping staff incorporate technology into the classroom, conducting instructional trainings on utilizing technology in the classroom, coordination of general computer lab activities, and the keeping and maintaining of student academic records. Additionally, I served as the primary “go-to” person in my department for day-to-day desktop support. This included all aspects of system setups, configuration, customization, general hardware repair, and maintenance.

School Office Coordinator
Santa Clara County Office of Education
July 2007 – June 2008 | Osborne School, Juvenile Hall, San Jose, CA 95110
Duties included: Providing senior administrative/secretarial/clerical support to school site administrators, coordinating day to day operations of the school office, assisting in the arrangement and coordination of staff and/or student instructional program activities and facility usage, establishing and maintaining the special education filing systems, receiving and responding to requests regarding student files, establishing open accounts and preparing purchase requisitions, ordering equipment and other supplies, entering and editing student data into automated systems and generating and reviewing reports of that data, and utilizing a variety of accounting, word-processing, graphic/presentation, and database software applications/programs.
Technology Instructor
January 2006 – June 2008 | The Willows Senior Center, San Jose, CA 95125
Duties included: Public outreach and direct instruction (including curricula creation and implemented) on a wide variety of technological programs including but not limited to Basic Computing and Computer Literacy, Microsoft, Windows and Microsoft Office Suite, and Digital Photography. In addition to working in the classroom, I also gave “brownbag” talks at the facility’s User Group meetings on a variety of different topics including “The Best of Free and Open Source Software,” “Tips on Buying a PC,” and “Comparing Online Photo Sharing and Image Hosting Services.”
Art Docent
Arthouse Kids
September 2005 – June 2007 | Willow Glen Elementary School (After-School Program), San Jose, CA 95125
Duties included: Developing and providing a "simplified" Art History lesson and lesson-related art project for elementary school students, assist the students with a step-by-step demonstration of the related art project, and assist in the organization and preparation of the school’s semi-annual student art exhibit. Arthouse Kid’s art program focuses on a variety of artists and mediums, celebrating the diversity that is part of our own culture here in San José.
Administrative Assistant
January 2000 – August 2002 | Cupertino, CA 95014
Reporting directly to HP's Consumer Business Organization's President, my duties included: Organization-wide event planning, managing all aspects of department travel services and the processing of business expense reports, using Microsoft Excel for the compilation and reporting of information to meet a range of needs, regularly compiling sales statistics and generating market share summaries, department network administration, general office/clerical/administrative work, and special projects.
Retail Sales Associate
October 1997 – December 1998 | Cambrian Plaza, San Jose, CA 95124
Duties included: Being knowledgeable in all product categories and ready to assist customers with determining their needs, creating a welcoming environment for the customer by greeting, assisting, and quickly responding to their inquiries and needs, identifying opportunities to drive traffic into the store through community events, assisting in the planning of store events, assisting in the maintenance of the store to ensure cleanliness and organization, stocking and organizing merchandise as necessary, and assisting in the receiving of vendor deliveries and replenishing sales floor in a timely manner.

Advanced Internet Search Techniques
Computer Desktop Support
Computer Hardware Repair
Course Instruction
Curriculum Development (Art, K-6)
Curriculum Development (Job-Preparedness)
Curriculum Development (Technology)
Creation and Generation of Statistical Summaries
Customer Service
Data Extrapolation and Reporting
Event Planning
Excellent Communication Skills (English)
Excellent Communication Skills (German)
Google Services (Apps, Docs, Picasa, etc.)
Hiring and Training Personnel
HTML/CSS (Advanced)
Knowledge of Special Ed. Policies and Procedures
Knowledge of Special Ed. Instructional Programs
Microsoft Office Excel (Advanced)
Microsoft Office Outlook (Advanced)
Microsoft Office Powerpoint (Advanced)
Microsoft Office Word (Advanced)
Microsoft Windows Operating Systems
One-on-One Student Support
Project Management
Public Speaking
Retail Sales
Technical Writing
Text Proofreading and Editing
Top Level Customer Support
Website Creation and Maintenance
Working With At-Risk Youth
Working in Public Schools
Working With Incarcerated Youth
Working with the Elderly
Working with Children
University of California, Santa Cruz
Three Years College Coursework Completed
Community Studies, U. S. History
August 2002 - August 2005 - Santa Cruz, ca 95064

San Jose City College
Some College Coursework Completed
Business, Meeting UC Transfer Requirements
September 1999 - August 2002 - San Jose, CA 95128

De Anza Community College
Some College Coursework Completed
Liberal Arts, Meeting UC Transfer Requirements
September 1999 - August 2002 - Cupertino, CA 95014

California State University, Northridge
One Semester College Coursework Completed
Theatre Arts
August 1981 - December 1981 - Reseda, CA 91330

Willow Glen High School
High School Diploma
General Education Requirements
September 1977 - June 1981 - San Jose, CA 95125
Skills (2) Rating
German Translation
Help Desk