To obtain an entry-level position as a Medical Transcriptionist. I am willing to work in a dynamic, challenging and growth oriented company that allows me to utilize my knowledge and experience to contribute for the growth of the organization.
? Office Management
? Strong Work-Ethic
? Medical Terminology
? General Office Skills
? Computer Savvy
? Customer Service
? Front-Office Operations
CRESCENT ELECTRIC SUPPLY COMPANY
Office Manager, August 2011 – Present
? Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
? Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
? Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
? Processed daily invoices and billed renewed invoices to clients.
? Received multiple reviews acknowledging my level of dedication to excellent customer service.
? Assisted customers in person and via telephone.
? Directed calls to appropriate individuals and departments.
Second Assistant Manager, August 2010 – August 2011
? Customer Service.
? Supervise employees.
? Assisted customers with store and product complaints.
? Maintained cleanliness and presentation of stock room and production floor.
? Greeted customers and ascertained customers' needs.
1ST CLASS PLUMBING AND HEATING
Office Assistant May 2006 – August 2010
? Processed daily invoices and billed renewed invoices to clients
? Office Procedures ( phones, faxing, filing)
ROCHESTER COMMUNITY AND TECHNICAL COLLEGE – Rochester, MN
Medical Transcription Diploma, 2012
? 61 wpm.
CENTURY HIGH SCHOOL – Rochester, MN