• Computer – Word, MS Office, Outlook
• Transcription Equipment
• Type 85-90 wpm 98%-100% Accuracy
• Ten-Key by Touch
• Copier/Office Equipment
• Cash Registers/Card Readers
Education Associate in Arts : Emphasis Pre-Med - 1989 to 1990
Rose State College - Midwest City, OK
Continuing Education Credits - 2000 to 2012
Teaching: Composition, Government, History, Mathematics, Science, English, Philosophy, Anatomy/Physiology, Chemistry, Geometry
Christian Heritage Academy - Del City, OK
EPDS – Oklahoma City, OK
ED Medical Transcriptionist
May 12, 1995 – September 12, 2007
Transcribed ED patient reports 24/7 at home based office for hundreds of ESL physician and resident dictations maintaining high standards of quality, formatting, accuracy and compliance in accordance with company policy, client specifications and government regulations. Consistent high QA scores between 98%-100%. Experience transcribing History and Physicals, Operative Notes, Consults and Discharge Summaries. Consistently met and exceeded contracted amount of work. Proficient on dictation/transcription equipment, computer, copier and phone equipment related to position to electronically receive dictation and electronically transmit reports from home based office to main office and all hospital clients.
Leadership: Worked in conjunction with supervisors to teach other transcriptionists macro techniques, time management strategies, and team connection outreach.
Roberts Step-Lite Systems – Oklahoma City, OK
Temporary Office Assistant
September 6, 1993 – May 6, 1994
Operated switchboard receiving and directing all incoming calls. Received and directed public and clients coming into facility. Performed accounts receivable duties. Assisted in purchasing. Occasionally designed projects and proposals under the supervision of vice president. Proficient use of ten-key, switchboard, copier, computer applications and web use.
Metro Tech Aviation Career Center – Oklahoma City, OK
August 5, 1991 – July 1, 1993
Received all incoming public inquiries. Maintained secure facility with sign-in and direction of public to appropriate school administration. Operated switchboard receiving and directing all incoming calls. Assisted executive secretary, student service personnel and school administrators by creating reports, typing letters, performing data entry and filing. Acted as Special Events POC during trade shows, seminars, air shows and FAA/DOD functions. Proficient on switchboard, copier, computer applications and functions and printer use.
C. R. Anthony Co. – Oklahoma City, OK
Sales Associate; Customer Service Representative; Office Assistant
December 1, 1988 – August 5, 1991
Greeted and helped customers shop and find clothing per their needs. Built returning client base. Promoted to customer service representative helping customers with returns, credit card payments, and layaway orders. Assisted office manager with counting and preparing all cash register drawers before the store opened as well as preparing the deposit, entering data and running daily reports. Proficient on cash registers, ten-key, computer equipment, switchboard and credit card machines.
Eureka Tool Company – Oklahoma City, OK
Assistant Office Manager ; Accounting Assistant
May 14, 1987 – November 18, 1988
Assisted office manager preparing and sending out customer work orders and invoices, preparing and maintaining customer and employee data files, preparing payroll and employee tax information, receiving and directing all incoming calls and public inquiry to appropriate sales representative, office personnel, administration or field specialist. Assisted bookkeeper with ledger entry and balance of books, accounts receivable and accounts payable. Prepared daily deposits. Assisted with end of month and year duties. Proficient on ten-key, switchboard, computer and invoicing equipment.
Activities Project Coordinator Volunteer Community Service – 2009-2013
? Midwest City Parks Painting Playground Equipment, Planting Foliage, Cleaning
? Oklahoma Food Bank Assembling 500 Bags of food for Community Outreach
? Packing/Sending 50 Boxes to Overseas Service Personnel – Oklahoma City
Volunteer Assisting at Redlands Fencing Center – Oklahoma City;
Volunteer for Habitat for Humanity – Melbourne, Florida
Home Schooled our three children - 20 years