I’m an experienced creator of natural-language documentation that empowers the user to enjoy advanced technologies. I especially enjoy producing elegant, straightforward explanations of complex features. I’m dedicated to ensuring that a user's experience with a product is a positive one in order to promote customer satisfaction and brand loyalty.
I design and produce tasteful, modern-looking documentation for a range of formats, including print, PDF, Web, SCORM eLearning modules, and ePubs. I’m a believer in documentation that’s as visually inviting as it is well-written.
Roland Corporation US, Los Angeles, CA: 1999-2012—Senior Technical Writer
(Roland Corporation is a leading manufacturer of electronic musical instruments and equipment)
Responsible for a range of user documentation, as both writer and layout artist. Wrote and designed various books and booklets for print and download, as well as numerous printed and electronic release notes, software guides, technical notes, application guides, and other end-user documentation. Created online eLearning courses. Composed Website text. Created product eBook documentation for iPad. Wrote ad copy, performed copy-editing.
ENSONIQ Corp, Malvern, PA: 1995-1999—Technical writer, tester, sound designer
(ENSONIQ Corp was a manufacturer of electronic musical instruments and equipment)
Created all product documentation for the company's musical instruments, digital recording software, and related peripherals. Duties included distillation of technical specification documents into user-friendly concepts and instructions, illustrations, design, and page layout. Creation of both paper-based and electronic publications. Duties also included software alpha- and beta-testing, as well as product and sound design.
Woodstock Times, Woodstock, NY: 1998-2004—Writer and copy editor
Regular contributor of music- and computer-related articles and reviews for Woodstock Times. Staff copy editor, 1998-1990.
Transformation Security, Owings Mills, MD: 2008-present—Writer, editor, design, and layout
(Transformation Security produces security products and services for individuals, corporations and government agencies)
Writing, copy-editing, design, and layout of product manuals.
Roland Corporation US, Los Angeles, CA: 1999—Writer, design, and layout
Basics of Mixing booklet for print and Web
Transoniq ******, Portland, OR: 1991-1998—Writer
(Transoniq ****** was an independent monthly publication for users of ENSONIQ products)
Instructional articles and reviews relating to ENSONIQ electronic musical equipment.
Freelance software beta tester/user manual writer—1990-1995
On contractor basis, beta-tested musical instrument software and produced user tutorials and manuals. Clients included Bias-Inc. and ENSONIQ.
Roland Corporation US
JUPITER-80—All About Version Two (eBook), 2012
Workshop-series booklets (115 booklets), 2006-2012
Various release notes, application guides, supplemental notes, 1999-2012
An Introduction to MIDI, 2006
MC-909 Getting Started Guide, 2003
VS-200CD Owner’s Manual, 2003
Introduction to Recording Your Own CD, 2002
VS-2400CD Owner’s Manual, 2002
VS-2480 (VS-2480CD/VS-2480DVD) Owner’s Manual, 2001
Getting Started with the VM-7000, 2000
Basics of the VM-3100 and VM-3100Pro, 1999
Basics of Mixing, 1999
ID•EA Owner’s Manual, 2009
Avista 7600 User’s Guide, 1998
FIZMO User’s Guide, 1998
PARIS Reference Manual, 1998
ZR-76 Musician’s Manual, 1998
ASR-X User’s Guide and Reference Manual, 1997
E-Prime Musician’s Manual, 1997
DP/Pro User’s Guide and Reference Manual, 1997
MR-Rack Musician’s Manual, 1996
MR-61/76 Musician’s Manual, 1996
KT-76 Tutorial, 1994
All About Hard Disk Recorders, Hal Leonard Publications, 2003
Additional Experience and Skills
Social media: Facebook, Twitter, Tumblr, WordPress, BloggerAcrobat Pro
Freelance Computer Consultant, 1993-present
MacOS and OS X consultant for businesses and private users. Specializing in troubleshooting, Web design, and setup.
Freelance recording artist and performer—1970-present
Music website (http://robbyberman.com)
Compose, perform, arrange, engineer, and produce wide array of popular-style music recordings, beginning with home tape recorders and evolving into modern digital production studio, including CD mastering and production.
Audiobook soundtrack composer—Caedmon/Harper: 1990-1994
Composed and recorded musical backgrounds for spoken-word cassette releases. Primary clients: Caedmon, Harper Books.
Freelance Recording engineer—1978-1993
Engineered recording projects in numerous studios.
Assistant Recording Engineer—Malcolm Addey Recorders: 1978-1982
Remote recording assistant engineer, with artists including Bill Evans, Dexter Gordon, Woody Shaw.
Staff recording engineer—All Platinum/Sugarhill Records, Englewood, NJ: 1976-1978
Recorded and mixed label's performers at in-house studios, including Brother to Brother, Sugarhill Gang, The Sequence, The Moments.
Tape librarian, assistant recording engineer—Bell Sound Studios, NYC, NY: 1974-75
Organized and managed tape library (20,000 titles); assistant recording engineer.
THUG is The Hudson Valley Users Group, a Mac OS user group
Program Director—WAER-FM, Syracuse University: 1972-1973.
Station director and on-air personality 1970-197
B.S. Syracuse University—S.I. Newhouse School of Public Communications