Sara McIntosh

Freelance Article Writer & Copywriter

Location:Cincinnati, Ohio, United States
2 Skills
Sara McIntosh
• Quality Assurance - Editorial management, content quality
• Organizational Skills - Planning and management of multiple positions within different areas of a company
• Time Management - Multiple projects and meetings, require careful planning of time and resources
• Multi-tasking - Daily duties completed at routine times while multiple completed for set deadlines
• Close attention to detail within limited time availability while completing multiple projects simultaneously
• Professional development courses attended (2007): Page Layout & Design, Project Management


October 2011 to November 2012 - Phototype Cincinnati, OH
Title: Quality Assurance Proofreader
• Quality Control editing of graphic design materials for external clients’ brand standards and specifications
• Proofreading of multiple brands for grammar, punctuation and spelling for clarity and visual appeal for the client
• Check colors for matching client samples and digital references
• Voluntarily plan the bi-monthly company events for Final Friday social gatherings including lunches and competitions

October 2008 to September 2011 - Sonoco-Trident, Inc. Cincinnati, OH
Title: Quality Control Editor and Pre-Project Manager
• Write and update Standard Working Practices and Standard Operating Procedures
• Quality Control editing of graphic design materials for external clients’ brand standards and specifications
• Preparation and response to external client audit, and delivery of audit action plans
• Maintenance of quality of product and procedures by assisting with design of workflows and creation checklists

April 2008 to October 2008 - Convergys Cincinnati, OH (Contractor)
Title: Editor, Content Quality Assurance
• Copyedit and QA test online educational materials and course documentation
• Communication with project managers and client representatives about project needs
• Assist other department reps with project management needs as requested
• Verification of final online learning tools and preparation for deployment to client training sites
• Assist in prep of online training manuals and online education tools

August 2006 to April 2008 - AtriCure, Inc. West Chester, OH
Title: Promotional Materials Specialist
• Document control for Marketing Copy Review of final art for archival in company database
• Coordination of Marketing Projects from development through production and distribution
• Construct and manage Marketing Department Style Guide (available for review upon request)
• ORC system to distribute marketing materials to field employees, create training descriptions for sales representatives in the use of marketing materials
• Manage development and production schedules (traditional and electronic) of marketing materials
• Website maintenance for tradeshow and event planning
• Assist budget development and production, with primary focus on cost reduction and time efficiency

May 2006 to July 2006 - Kreller Consulting Group, Inc.
Title: Account Manager
• Inside Business to Business sales
• Marketing & Communication of Consulting Services
• Maintaining customer support and relationships
• Developing New Business prospects
• Maintaining customer database information

6/2003 to 3/2006 - Atomic Dog Publishing
Titles: General Office Assistant, Quality Assurance Editor, Fulfillment Manager, Inside Sales

1/2004 to 7/2004, 11/2004 to 3/2006
*Title: Quality Assurance Editor:
• Copyedit and Test Online textbooks for content and functionality errors
• Bug reporting for final proofs before printing texts
• Manage QA projects from testing and bug reporting side
• Develop and maintain customer support team training documents
*Title: Fulfillment Manager:
• Inventory Management and Control, including distribution and shipping, and monthly inter-departmental meetings
• Bookstore orders and customer service, including development of supporting company documents
• Managing customer communication documents (Letters, Facsimiles, Accounts Receivable Reports)
• Responsible for Revenue and Accounts reporting, Fiscal reporting (annual and seasonal)
• Manage Accounts Receivable, daily receipt of payments and collections
• Manage communication with off-site warehouse

7/2004 to 10/2004 Inside Sales Representative
• Managing a sales territory of 8 states
• Maintaining current sales levels
• Promoting new and existing titles, including new edition
• Use several media of communication to attract sales
• Maintaining high level of customer service -Promote new business by organizing small direct marketing pieces

6/2003 - 1/2004 Fulfillment Assistant, General Office
• Shipping sample texts to instructors
• Sales, Marketing and Distribution assistant
• General Office (filing, telephone and email customer service, basic accounting)
• Inbound customer service, telephone and email, technical support for students’ online textbooks
• Basic accounting

Professional References:
• Mike Rogge, AtriCure, Inc., Director of Marketing: 513-722-6311,
• Becky Chatman, Convergys, Manager-Content QA: 513-784-4320,
• Lance Ringhand, Phototype Engraving, Director of Graphic Services, 513-281-0999 ext 155,

Office and Computer Skills:
• Microsoft Office - Excel, Word, PowerPoint, Access, etc.
• MAC (Advanced skills)
• Microsoft Front Page and HTML (web project management)
• Corel Office Suite - WordPerfect, Presentations
• Adobe Acrobat and Creative Suite (Illustrator, Photoshop, InDesign)
• MasterControl® document control software
• Global Vision® copyediting software
• Microsoft Windows SharePoint
• Lotus®

12/2003 Bachelor of Science Degree - University of Cincinnati
Magna *** Laude - Major: English and Comparative Literature; Minor: Education
08/2005 to December 2008
Xavier University - Master of Arts, English
Skills (2) Rating
Article Writing