I am an information architect/technical writer/instructional designer. I conduct Information Management and Document Life cyle needs and gap analysis. I provide strategic recommendations for intranets, public websites, e-Learning, technical documentation, and general authoring activities. I have led efforts in content management selection and testing (usability and pilot test case operational implementations). I am conversant in DITA XML for both technical publications and e-Learning authoring as well as several other proprietary XML languages. I can conduct content audits, user needs analysis, content planning based on task analysis and topic authoring with a focus on single sourcing of content for multiple outputs (html, pdf, print, help systems).