JoAnn Earls

Freelance Travel Writer & Consultant

1186
Location:Chicago, Illinois, United States
Profile:https://www.freelanced.com/joannearls
0
Kudos
3.5
2 Skills
$30
Rate/Hr
JoAnn M. Earls
8001 S. Tripp Ave. • Chicago, IL 60652 • 773-470-8742 • jearlslead@gmail.com

SUMMARY OF QUALIFICATIONS
• Conduct training and consulting services at the client site
• Direct clients with hands on training of applications
• Consult and assist clients with implementation and configuration of the products to fit environment and achieve maximum results
• Analyze training survey feedback, generate summary report or suggested changes for training sessions
• Ability to travel nationally


EDUCATION AND TRAINING
COMPUTER TRAINING INSTITUTE OF CHICAGO
Project Management
Project Manager
Risk Manager
Scheduling Assistant
Six Sigma Greenbelt
Six Sigma Business Analyst
Six Sigma Quality Specialist
SAINT XAVIER UNIVERSITY
MBA, Training and Performance Management
3.8/4.0 GPA
Delta Mu Delta Honor Society
TRINITY INTERNATIONAL UNIVERSITY
BA, Business Management, Human Resources

STATE OF ILLINOIS BOARD OF EDUCATION
Type 39 Teaching Certification

WORK EXPERIENCE
Illinois Department of Human Services 2011 to Present
Personal Assistant

FCC of Chicago 2011 to 2012
Lean Six Sigma Consultant Intern/Project lead
• Lead on improvement programs leading to 10% increase revenue from a decline the following year
• Six continuous months of increase revenue
• Data collection, data configuration, and user training
• Managed project using Microsoft project
• Developed capability, buy-in, and support for the lean continuous improvement culture in the organization
• Implemented Corporate Training programs to meet the developmental objectives of the business
• Conducted training needs analysis to determine training objectives
• Collaborate with teachers and administrators to monitor expected or targeted progress of implementation
St. Edmund’s Redevelopment Corporation 2008 to 2009
Project/Training Coordinator (Contract)
• $15,000 million affordable housing project approved, built and completed
• Estimated project costs
• Project planning, information ,requirement gathering and progress reporting
• Stakeholder Management
• Developed and managed Corporate training program for internal and external customers

Follett Software Company 2006 to 2008
Independent Software Consultant (Contract)
• Provided software implementation, change management consulting, and trained clients in optimum use of upgraded system and end-user training and support
• Managed all administrative aspects, including reporting, logistics, scheduling, expense account and preparing and delivering presentations using Oracle E Business Suite
• Data collection, data configuration, data entry
• Trained over 200 Administrators, Principles, Teachers, budget Officers and Technicians
• Work with new and existing customers in order to identify unrealized customer needs and recommend business processes changes to help customers maximize ROI of system

Chicago Neighborhood Brightest Athletes, Inc. 2006 to 2007
Project Coordinator (Contract)
• Consultant to Executive Director for city of Chicago’s summer youth work initiative
• Project planning, curriculum development, and training delivery, including measurement of results pre- and post-implementation
• Developed neighborhood based Partnerships with local business community to supplement curriculum
• Supervised eight youth

Daley College/Chicago Public Schools 2006 to 1999
Adjunct Professor/Teacher
• Project planning, curriculum development, and training delivery, including measurement of results pre- and –post-implementation
• Analyze student data to identify priorities and needs of students to align with objectives and state/district standards and curriculum
• Planned, implemented, and evaluated daily instruction
• Designed experiential curricula program targeted for at-risk youth, reduced daily in school detentions by 5% in first week of deployment
• Taught College level Business courses (Introduction to Business, Marketing and Economics and ESL), Grade school level, K-12
MILITARY EXPERIENCE
Second Lieutenant Platoon Leader/Transportation Officer
United States Army, Fort Bragg, North Carolina
Achievements:
• Saved $149,000 annually by eliminating leased vehicles and centralizing distribution
• Made Platoon Leader within one month of rank
• Performed in Captain’s position as Transportation Officer
• Air Assault and Airborne qualified
• Army Good Conduct Medal
Responsibilities:
• Leadership, discipline, training and development of 40 soldiers, 60 civilians, and $1,000,0000 worth of equipment, maintaining 80% readiness
• Planned, developed and executed strategic field training

COMPUTER SKILLS
Microsoft Word
Microsoft Project
Minitab Excel
PowerPoint
Gant Chart Oracle E-Business Suite
Access
Survey Monkey
VOLUNTEER EXPERIENCE
IRS-sponsored volunteer income tax assistance program (VITA), project coordinator
Guest Speaker for young pregnant moms
Mentor for Big brother Big Sister
Built homes for Habitat for humanity
Created workshops to assist individuals who are under-employed for Aim 2 Work
Skills (2) Rating
Travel Writing
Consulting