Tracy Dennis

Freelance Secretary & Transcriptionist

Location:Charleston, West Virginia, United States
2 Skills

• Administrative Assistant, Clerical, Transcription Position

• Windows 95, 98, XP
• Microsoft Word 2010
• Machine Transcription
• Excel
• Access
• Internet research classes
• Typing speed of 72 wpm
• Filing and telephone experience
• Knowledge of medical terminology
• Knowledge of legal terminology
• Trained stenographer


• School: Walden University, Minneapolis, MN
• Degree: B.S. Education March 2011 – present

• School: Huntington Junior College, Huntington, WV
• Degree: Associate, Professional Office Administration, March 2001; Associate, Computer Informational Reporting and Transcription, June 2001; Associate, Broadcast Captioning, June 2006
• Honors and Achievements: 1999 Fall Quarter Student of the Month &
2001--2006 National Honor Society Member

• School: 1994-1998: Clay County High, Clay County, WV
• Degree: General
• Honors and Achievements: Member of National Honor Society, Academic Hall of Fame, Honors History Award, Business Law Award, English 12 Award, Culinary Arts Award


• October 2012-Present: Secretary II, State of West Virginia, Division of Personnel, Employee Relations
• Essential Duties and Responsibilities: Maintain various databases (grievance, criminal records, dismissal review, written warning, secondary employment, etc.) and generate reports from the databases, requiring constant contact with outside agencies. Gather grievance-related documentation for Division of Personnel legal counsel, also requiring contact with outside agencies. Compose agenda minutes for monthly Employee Relations staff meetings. Serve as section leave coordinator. Schedule appointments, maintain calendar, and make travel arrangements for the Assistant Director. Maintain grievance cost information for Assistant Director. Create and organize documentation needed for various scheduled meetings. Coordinate receipt and processing of both oral and written communications for the Assistant Director. Serve as ER’s representative on various committees and special projects as assigned by the Assistant Director. Assist with the processing and tracking of criminal background checks. Serve as backup for Personnel Specialist. Also assist with billing/invoicing. Answer routine telephone inquiries as well as screen and direct visitors to appropriate staff. Conduct inventory for section; order supplies and equipment for section; and coordinate requests for office and equipment repair. Compose routine correspondence as requested and develop memoranda, reports, forms, charts, etc. Participate in dismissal review meetings, take notes, and compose resulting register disqualification notice letters. Maintain tracking system for incoming mail; review and distribute mail to appropriate Specialist for review, research, and/or response; and follow up with Specialist for timely response.

• June 2006-August 2011: Huntington Junior College, Certified Realtime Instructor
• Essential Duties and Responsibilities: Prepare lesson plans and assignments for on-campus and online court reporting and broadcast captioning students; taught up to 40 students at one time; posted and graded weekly speed tests ranging from 60 wpm to 225 wpm; taught shorthand theory to beginning students; created exercises to enforce curriculum; maintained online classes and wikis for student assignments and forums; worked with the National Court Reporting Association to keep program and tasks up-to-date and proper for certification; maintained my certification by attending bi-yearly state and national court reporting conferences; utilized modern technology to reinforce teaching techniques; attended monthly faculty in-service meetings to present department questions and concerns

• March-August 2003: Option Care/Pharmacy Associates, Admissions Coordinator
• Essential Duties and Responsibilities: Prepare and send Certificate’s of Medical Necessity (CMN) to doctor’s offices and Branch offices; receive, log, and file all CMN’s coming into the central Branch; type oxygen cover letters for oxygen CMN’s; responsible for Hold Billing report once a week with all branch offices; responsible for attending Monday morning conference meeting with management to discuss totals for prior week; assist Billing and Branches with any difficulties they may have obtaining appropriate medical documentation; skilled in using Mestamed program

• September 2001-March 2003: Mildred Mitchell-Bateman Hospital, Admissions Clerk
• Essential Duties and Responsibilities: Coordinate and process admissions/detainees in accordance with Chapter 27 of the West Virginia Mental Health Code; process admissions/detainees based on bed availability; receives and processes patient information; obtains and verifies information by phone; posts specific patient information in ledger; types all charts with information obtained during the interview with the patient; collects, copies, and distributes patient information; obtains financial data of patients on admission; gives general information to callers and refers to appropriate source of information; types separation sheets for patients discharged or placed on leave; ensures the patients right to privacy and confidentiality through data management; performs clerical duties such as faxing, filing, answering telephones typing, and interdepartmental mailing and faxing

• May 1998-September 1998: Teller, Clay County Bank, Clay County, WV
• Essential Duties and Responsibilities: Greeted customers; made deposits and withdrawals; opened and closed accounts; balanced register; issued money orders, cashier’s checks, savings bonds, travelers checks; filed checks; prepared bank statements; answered telephones


Tina Hoskey
Administrative Assistant/Instructor, Huntington Junior College
(304) 634-9387

Teresa Mann
Instructor, Huntington Junior College
(304) 633-5174

Karen Richmond
Administrative Assistant, Huntington Junior College
(304) 687-9882
Skills (2) Rating