I am highly energized by the opportunity to learn new things and to serve my customers well. Sharing my productive qualities as a major contributor, I stay focused and work hard at successfully completing my assignments within the virtual business field.
Virginia College Online program, Birmingham, Alabama
December, 2012, Associate of Science in Office Administration
• Dean’s List, Winter 2011 and Fall 2012
• President’s List, Winter 2012 and Spring 2012
• Advance level in Microsoft Office 2010 Word, Excel, and Keyboarding, programs
Office Administrator August, 2008 – Present
Managing all incoming repair orders; active in sales and customer relations management: responsible for all monetary collections: managed all incoming mail and telephone calls; responsible for perpetual inventory and records management; typing business documents; assisting with fund-raisers: and maintaining minor office repairs and cleaning, as needed.
Payroll Officer July, 2000-October, 2007
Responsible for banking procedures: controlled and calculated the paying, recording, and reporting of payroll, payroll taxes, and worker’s compensation insurance; responsible for annual income tax reports and the W-2 forms, and communicated directly with the Building Contractors in lieu of the incoming assets on a weekly basis.
Volunteer Typist October, 1987-March, 1988
Typed and formatted the Cattaraugus County Self-Help Clearinghouse Booklet.
• Excellent communication skills, written and verbal, and e-mail handling
• Advanced level in formatting, typing, and proofreading various business documents
• Strong in customer relations management and retail sales
• Takes initiative in records management and inventory control
• Search engine research capabilities
• Light accounting abilities, knowledgeable in payroll, and can manage large sums of cash.
• Knowledgeable in employee scheduling and delegating minor tasks
• Follows a well-disciplined schedule
• Works cooperatively with others in a professional manner
• Enthusiastic, positive, and devoted to the business office