Corey J Daniels
A position which allows me to use my skills, provide valuable service and to continue to grow my abilities.
Skills and Abilities
Recorded technical data into PDA system for customer records.
Repaired computer hardware issues.
Updated websites with product information.
Updated shipping software.
Entered inventory into database software.
Trained in use of Microsoft Office.
Wrote copy for web pages and flyers.
Monitored internet and print advertising campaigns.
Sold product and services in person and over the phone.
12+ years of customer service experience, including retail, over the phone and online via email.
Trained and experienced in technical writing. Wrote detailed reports including maps and diagrams.
Resolved customer complaints and technical issues in person, over the phone and via email.
Trained in public speaking.
Performed educational presentations before groups for a non-profit.
Business Administrative and Management Skills
Managed employees, including performance, payroll and scheduling.
Analyzed sales data and made necessary adjustments to inventory and advertising.
Launched and operated sole proprietorship.
Developed new products for sole proprietorship.
Started non-profit health education group.
Education and Training
Columbus State University
A.S. in Environmental Health and Safety
Graduated October 2004, with honors
GPA 3.75 (on scale of 4.0)
Nutritional Consultant Certification from The Global College of Natural Medicine, 2009
Ohio Department of Agriculture Applicator License 2004-2011
Department of Transportation HazMat Employee Certification 2004
3509 North High Street
Columbus, OH 43214
Position held: Customer Service Representative, later promoted to Computer Technician/Webmaster.
Duties performed: Provided customer service. Answered phones. Entered customer orders into computer. Updated webpages and maintained online store. Improved online sales. Repaired computer hardware issues.
Rose Pest Solutions 2004-2011
977 Old Henderson Rd
Columbus, OH 43220
Position held: Pest Management Route Technician
Duties performed: Inspected customer accounts. Provided pest control services. Entered data such as trap information, pests found and pesticides applied into handheld PDA. Created official reports of activity performed.
4150 Tuller Rd., Ste 228
Dublin, OH 43017
Duties performed: Managed shipping operations. Updated shipping system hardware. Maintained inventory in database. Mailed customer invoices. Prepared hazardous materials for shipment.
Member, Deans List Columbus State, 2003-2004
Awarded Certificates of Achievement for continuing education courses, 2009
Member in several charity organizations such as Friends of the Homeless and The Appalachian Service Project
Will be provided upon request.