Member Of (2)

Kelli Muzzy

Freelance Technical Writer & Editor

Location:United States
2 Skills
Kelli M. Muzzy

Permanent Address
102 9th St S #2
Fargo, North Dakota 58103

Technical writer and editor looking to obtain a full-time position as a Technical Writer that will utilize my experience and education. I am skilled at working independently as well as collaboratively with mechanical, electrical, and programming engineers; technicians; project management; marketing staff; as well as a diverse customer base.

* Manufacturing Manuals: Operational, Installation, Change Over, Maintenance, Safety, Troubleshooting, Quick Guides
* Protocols including Factory Inspection Protocols and Standard Operating Procedures (SOPs)
* Marketing Materials: Powerpoint tutorials, newsletters, press releases, new product highlights, and white papers
* Style Guides: AP, MLA, Chicago, general manual and marketing structures for technical writing, GAMP 5
* Adobe: InDesign (basic)
* Microsoft: Microsoft Word, Microsoft Excel
* Other: Pro-E (limited), AutoCad (basic), Rockwell software (RSLogix and FactoryTalk - limited), PLC and HMI (basic)
* Other: Basic knowledge of manufacturing machine components, basic understanding of automated processes

North Dakota State University, Fargo, ND Fall 2012
Masters of English

Minnesota State University Moorhead, Moorhead, MN December 2003
B.A. in English

Fargo Automation Inc. July 2009 – Present
Technical Writer
* Write, edit, and compose all operation, installation, change over, troubleshooting, quick guides, and maintenance manuals for customers as well as in-house documents such as standard operating procedures and basic program guides
* Write, edit, and compose marketing materials including press releases, white papers, contracts, and website content
* Work one-on-one with customers during machine inspections and factory protocols
* Work independently and collaboratively with mechanical, electrical and programming engineers, project management, and technicians to document all processes of the machine operation and prioritize several simultaneous projects in order to meet deadlines

Digi-Key December 2009 – July 2009
Technical Writer
* Research and write about new product technical data
* Attend vendor trainings and meetings
* Write in-house white papers
* Work independently and collaboratively with project managers and engineers to document new product features and functionalities

Central Boiler Inc July 2008-December 2009
Marketing Assistant/Writer
* Edit retrofit and installation manuals
* Write and compose corporate newsletter
* Write and compose international marketing materials

North Dakota State University Fall 2004- Present
Instructor and Graduate Fellow
* Instructed three first-year English composition courses

Rasmussen College Winter and Spring 2008, Winter 2011
Adjunct Instructor
* Instructed 2 online composition courses

Minnesota State University Moorhead Spring 2006, Spring 2007, Fall 2007
Adjunct Instructor
* Instructed 2 first-year English composition courses
Skills (2) Rating
Technical Writing