Cheryl Medley's Professional Profile
I am a natural-born communicator and writer who is highly analytical, creative, well-spoken, and articulate. If I am given a well defined goal, either short-term or long-term, I can achieve them in any changing environment. In fact, I thrive in changing environments. I have more than 15 years of customer service, sales, and leadership experience. I can utilize technology with ease, and am proficient with many Microsoft productivity programs, as well as Windows and Mac operating systems.
I have been recognized throughout my career, by employers, for excellence in sales, client relations, and leadership. I successfully started (along-side my business partner) a design and marketing business as a result of effective marketing and relationship building.
Blog Writer, Empower Network, (Remote)-- present
Content creation which attracts readers searching for information on many topics, compelling them to make life-changing decisions that can improve their health, financial situations, global/political perspectives, and business/marketing management. I also provide reviews and information pertinent to the market in the areas of entertainment, fitness/nutrition, business/marketing tools, etc. My blog also markets products and businesses that sell as a result of the information supplied.
Co-Owner, CreativePort Marketing & Design, LLC-- 2009-present
Business management and development from the ground up in the marketing and graphic design industry where clients are small and local businesses. My partner and I manage all marketing, accounting, and client relationships to complete projects efficiently and successfully.
Personal Banker, JP Morgan Chase, Jersey City, NJ-- 2007-2008
Acquired licenses to sell and manage certain financial (security-based) accounts, which included mutual funds, life insurance, retirement accounts, and deposit accounts. Built client relationships and sold products fit to customers’ needs.
Personal Banker, Bank of America, Montvale, NJ-- 2005-2007
Established and maintained relationships with clients by offering and selling non-security financial products based on their needs, goals and financial situations; Answered phones, greeted customers, and entered necessary data into bank records systems and kept paper documents filed as per federal and state banking regulations; Recognized as a leader in sales and service both regionally and locally.
Team Leader, Solectron, N.A, Waterbury & Meridan, CT-- 2003-2005
Provided support to Solectron’s technical staff, who were contractors for Verizon Wireless retail stores; Coached and empowered my staff to ensure satisfactory operation which fit our client’s (VZW) standards and needs for the benefit of their customers; Created monthly schedule, performed audits of our department and completed necessary paperwork.
Front-end Supervisor, Big Y, Plainville, CT-- 1997-2003
Supervised up to 30 employees to ensure productivity and maintain timely and quality service to customers; Counted and tracked all monies going in and coming out of the store’s money safe; made daily and nightly deposits out of the store; Managed customer service desk to handle customers needs and concerns.
Central Connecticut State University, New Britain, CT 1998-2003, B.A. English
Full Sail University, Winter Park, FL 2009-2010, studied Entertainment Business
Verbal and Written Communication
Social Media Marketing and Networking
Research and Analytics
Interpersonal & Customer relationship building
Sales & Marketing
SEO & HTML
Photoshop, Keynote/Powerpoint, iMovie, Acrobat
Google Analytics & Keyword Research
Given upon request.